Company Description Happy Kids Paediatrics is a pediatric medical practice based at 6 Tobruk Ave, Heidelberg West, Victoria, Australia. The clinic focuses on providing dedicated healthcare services to children and their families in the local community. Team members support medical professionals in delivering a welcoming and efficient environment for patients.

Working at Happy Kids Paediatrics offers the opportunity to contribute to a child-centered practice that values compassionate care and organized operations.

Role Description This is an on-site contract role for an Administrative Assistant located in Heidelberg West, VIC. The Administrative Assistant will manage :

- Fr
- ont-desk operations, including greeting patients and visitors, answering phone calls, and scheduling appointments.

2.

- Daily tasks include maintaining patient records, handling clerical duties such as filing, data entry, and managing correspondence, and supporting clinicians with administrative needs.

3.
- The role also involves coordinating billing and payments, organizing office supplies, and ensuring that the reception, waiting areas and common aread remain tidy and skilled

, hazard free and clean. 4.




- The individual in this role will work closely with the clinical team to help maintain smooth clinic operations and a positive experience for families and expected to act with independent decision making when required to ensure smooth service delivery.

Qualifications

- Strong Administrative Assistance and Clerical Skills to handle scheduling, record management, and general office tasks.
- Professional Phone Etiquette and clear Communication skills for interacting with patients, families, and healthcare professionals.
- Experience in Executive Administrative Assistance or similar roles supporting senior staff or medical practitioners.
- Proficiency with office software (e.g., email, calendars, word processing, spreadsheets) and basic data entry systems.
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a busy clinical environment.
- Customer service mindset with a calm, empathetic approach when working with children and their caregivers.
- Ability to work on-site, maintain confidentiality of patient information, and follow clinic policies and procedures.
- Previous experience in a healthcare or pediatric setting is an advantage; relevant certificate or diploma in administration or healthcare support is beneficial.

📌 Administrative Assistant (Melbourne)
🏢 Happy Kids Paediatrics
📍 Melbourne