I Can Read Castle hill are rapidly expanding literacy Centre's with a small but dedicated team of professional teachers. Our students range from 3-12 years old and achieve excellent results from our programmes. Classes are small with a maximum of 5 students as well as one on one classes.

We are looking for a friendly, confident, organised and sales-driven Part-Time Receptionist & Sales Administrator to join our team at I Can Read Castle Hill.

The ideal candidate will have excellent English communication skills, strong telephone sales abilities, and a passion for working with children and families.

Working Hours

- Wednesday: 3:30 PM – 6:30 PM
- Saturday: 9:00 AM – 5:00 PM

Key Responsibilities Reception & Customer Service

- Welcome parents and students in a friendly and professional manner.
- Answer phone calls, respond to enquiries and provide information about our English learning programs.
- Follow up with parents regarding enquiries, free assessment, enrolments and class schedules.
- Assist parents with class bookings and student registrations.
- Maintain positive relationships with existing families to encourage ongoing enrolments.

Sales & Enrolment

- Proactively follow up with prospective parents via telephone to convert enquiries into enrolments.
- Confidently explain the advantages of our programs and encourage parents to book assessments or trial lessons.
- Support student retention and identify opportunities for further enrolments.
- Work towards enrolment and sales targets.

Marketing & Business Development

- Proactively contact local childcare centres, preschools and kindergartens to introduce and promote I Can Read programs.
- Build relationships with local early childhood education providers to explore referral and promotional opportunities.
- Assist with local marketing activities and community outreach.

Administration

- Manage student enrolments,



class schedules and parent records.
- Update information accurately in our student management system.
- Assist with general office administration, filing and daily centre operations.

About You We are looking for someone who:
- Has excellent spoken and written English.
- Has strong telephone sales skills and is confident making outbound calls.
- Is comfortable following up with prospective customers and converting enquiries into enrolments.
- Is friendly, patient and professional when communicating with parents and children.
- Is organised, reliable, proactive and detail-oriented.
- Has basic computer skills and is willing to learn new software.
- Can work independently and take initiative.
- Is available for both Wednesday afternoon and Saturday shifts.

Previous experience in reception, customer service, telesales, education or childcare-related administration will be highly regarded.

Training Provided

Previous experience with our systems is not required.

We provide

- Full training on our student management and enrolment systems.
- Software and administrative training.
- Training on our educational programs and course structures.
- Guidance on parent communication, enquiry follow-ups and enrolment procedures.

How to Apply If you enjoy communicating with people, have a strong sales mindset and would like to work in a friendly educational environment, we would love to hear from you!

Please send your resume and a brief introduction, including your relevant experience and availability.

Location: I Can Read Castle Hill, NSW(2 Mins walking from the Castle Hill Station)

Position: Part-Time Receptionist & Sales Administrator

Location: Castle Hill, NSW

Apply by sending your CV and a short introduction to: [email protected]

Job Types: Part-time, Casual

Pay: $27.00 – $30.00 per hour

Expected hours: 15.0 – 20.0 per week

Work Location: In person

📌 Administrative Assistants (all-rounder Front Desk) (Castle Hill)
🏢 I CAN READ THE HILL SHIRE
📍 Castle Hill