15 Oct
|
Silverlake Social
|
Prahran
15 Oct
Silverlake Social
Prahran
About us
We’re the team behind three venues: Silverlake Social, White Oaks Saloon and Casa Nom. Each has its own personality, but they share one back office. We’re looking for an organised, reliable Administration Officer to keep that office running smoothly across all three.
About the role
You’ll be the central admin support for the group, working closely with ownership and venue managers. One day you’re locking in a function booking, the next you’re updating delivery menus, designing a poster for an upcoming event or onboarding new staff. If you enjoy keeping things in order and being the person everyone relies on, you’ll fit right in.
Key responsibilities
- Manage reservations, functions and event bookings across all three venues in SevenRooms, including enquiries, confirmations, deposits and run sheets
- Keep menus, pricing and availability up to date on me&u; (formerly Mr Yum)
- Maintain menus, item availability and promotions on Uber Eats and DoorDash, and handle order issues or platform queries
- Create internal and customer-facing communications, including staff notices, email updates, posters and promotional materials for events, specials and functions
- Process supplier invoices
- Maintain compliance records (licences, food safety, RSA, WorkSafe)
- Coordinate with suppliers, contractors and service providers
- Prepare reports and provide general admin support to venue managers and ownership
About you
- Previous admin experience (hospitality or multi-site experience is a big plus)
- Experience with SevenRooms or a similar reservations system (e.g. OpenTable, ResDiary)
- Familiarity with me&u;, Uber Eats and DoorDash merchant portals is highly regarded
- Basic design skills with Canva or similar tools for posters and promotional content
- Highly organised, with strong attention to detail
- Confident with Microsoft Office / Google Workspace
- Familiarity with Xero, Lightspeed
- Transparent communicator who can juggle priorities across three venues
- Trustworthy and discreet with confidential information
What we offer
- Competitive pay, reviewed with performance
- Staff meals and discounts across all three venues
- A supportive, close-knit team
Pay: $28.00 – $30.00 per hour
Expected hours: 8.0 – 16.0 per week
Work Location: In person
📌 Administrative Officer (Prahran)
🏢 Silverlake Social
📍 Prahran