JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

This role is central to delivering exceptional facilities management services across the Australia Post Enterprise, ensuring our sites operate seamlessly while exceeding stakeholder expectations. As an Assistant Facilities Manager, you'll manage a carefully sized portfolio designed to support your development, potentially including Tier 1 site coverage that prepares you for future advancement to Facilities Manager with broader responsibilities. You'll oversee critical programs spanning financial management, technical maintenance, procurement, asset management, and vendor coordination—all while ensuring strict adherence to company policies and procedures.

What sets JLL apart is our culture of collaboration, locally and across the globe, which you'll experience firsthand as you engage with diverse stakeholders across the business to deliver services that meet expectations without introducing financial or tenure risk. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers meaningful opportunities to strengthen and advance your career through hands-on experience and continuous learning.

An overview of the role:

Develop and proactively manage relationships with occupiers and clients, delivering comprehensive customer and property services across your allocated portfolio while consistently exceeding service delivery expectations

Conduct regular building inspections,



complete detailed reports within governance timeframes, and ensure full compliance with regulatory requirements, client contract obligations, and all facilities procedures

Coordinate with facilities vendors and oversee facilities works in conjunction with the JLL Projects & Development Services account team, managing administration and organisation of critical information for senior management

Monitor and manage Help Desk and service outputs to achieve or exceed key performance indicators and service level targets, reporting progress regularly to stakeholders

Support and deliver facilities-related projects aligned with agreed budgets and works plans, fostering an environment that actively supports teamwork, cooperation, and performance excellence across the portfolio

Sounds like you? This is what we are looking for:

3 years of proven experience in corporate real estate or facilities-related fields, with strong customer service focus and ability to interact effectively with diverse client staff

Current and valid Driver's License with understanding that facilities management involves 24-hour call-out/contact requirements for both reactive and routine maintenance across the portfolio

Proficiency in MS Office suite and proven ability to manage daily activities using various systems, with demonstrated aptitude for interpreting numerical data and creating clear, logical reports

Tertiary qualifications in Property, Facilities, or Trade-related fields, along with knowledge of local occupational health and safety requirements and critical facilities operations (desirable)

Understanding of basic technical aspects of property including Mechanical/HVAC, Chiller, Fire Protection, and Electrical systems, with experience in front and back office FM processes (advantageous)

Perks:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best.



Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number

REQ539627

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Assistant Facilities Manager (Melbourne)
🏢 Jll
📍 Melbourne