Assistant Operations Manager – Soonta

Ready to take the next step in your hospitality career? Join Soonta as an Assistant Operations Manager and help our store teams deliver fresh, flavour-packed food and great customer service.

About the role

You’ll work closely with the Operations Manager and Store Managers to support daily operations across multiple locations. This is a hands-on role focused on developing our people, improving store performance and maintaining consistent food quality and service standards.

Your key responsibilities

- Support Store Managers with daily operations, staffing and operational challenges.
- Visit stores regularly to review standards, coach teams and follow up on improvements.
- Monitor sales, labour costs, food costs and waste, helping stores meet performance targets.
- Review rosters to ensure appropriate staffing and efficient labour use.
- Support recruitment, onboarding and training of store teams.
- Ensure stores follow food safety, hygiene and workplace safety procedures.
- Assist with stock control, ordering and supplier issues.




- Resolve escalated customer concerns professionally.
- Support recent store openings, promotions and operational initiatives.
- Keep the Operations Manager informed of store performance and issues requiring action.

What we’re looking for

- Experience as a Store Manager, Area Supervisor or in a similar hospitality leadership role.
- Strong team leadership, coaching and communication skills.
- A practical understanding of rostering, stock management and cost control.
- A hands-on approach and the ability to stay organised under pressure.
- A commitment to food quality, customer service and continuous improvement.
- Ability to travel between stores and work flexibly to support operational needs.

Experience supporting multiple locations is highly regarded. We also welcome experienced Store Managers ready to take the next step.

Apply now

Submit your resume and a brief introduction outlining your relevant experience and why you’d like to join Soonta.

📌 Assistant Operations Manager – Soonta (Torrensville)
🏢 Soonta Group
📍 Torrensville