Job Duties/Essential Functions

- Meets with members and conducts routine tests with audiometer. Examines ear, referring to a physician when appropriate
- Makes recommendations for hearing aids
- Makes ear moulds
- Sends paperwork and ear moulds to manufacturer
- Programs and fits hearing aids to members
- Assists with any adjustments, questions or problems
- Telephones members to follow up and provides a high level of member service
- Answers questions and problems regarding merchandise or services
- Processes sales
- Maintains a computerised file for each member
- Receives accurate payment for merchandise; makes change; processes credit and debit charges according to proper departmental procedures for paperwork and the performance of duties
- Exercises discretion and confidentiality with all patient information
- Follows proper Hearing Aid Centre and general safety and security procedures and standards
- Assists in other departments of the warehouse as necessary
- Provides prompt and courteous customer service to members, employees, and suppliers

Ability to operate vehicles, equipment or machinery

- Phone, copier, cash register, private vehicle, hand-held scanner, computer,



hearing aid vacuum and ultrasonic cleaner, audiometer, bench grinder Dremel, hearing aid, Otoscope, rubbish compactor, cardboard baler

Qualifications (Costco-specific or industry specific skills that candidates should possess)

Education/Training

- Master’s Degree in Audiology or Audiometrist qualifications

Licenses/Certifications:
- Qualified Practitioner Audiology Australia, Australian College of Audiology, or Hearing Aid Audiology Society of Australia

Experience/Skills:
- Appropriate Audiology or comparable experience
- Strong written and verbal communication skills
- Strong interpersonal, organisation and problem solving skills

Other specific requirements

- Previous audiology experience
- Member of Australian College of Audiology, Audiology Australia and Hearing Aid Audiology Society of Australia
- If successful, you will be required to undertake role & department specific training within specified timeframes

Skilled confidentiality is assured for all applications received. - No agency referrals at this time thank you.

📌 Audiologist / Audiometrist - Full-time (Gold Coast)
🏢 Costco AU
📍 Gold Coast