Hotel Grand Chancellor is seeking a motivated, enthusiastic & friendly Night Auditor to join our Front Office team on a casual basis. 1 night shift per week, generally set shift, on Tuesday.

Responsibilities

- Provide qualified service and attention to all guest requests.

- Attend to reception duties such as check-ins, check-outs, account settlements, guest inquiries and delivering guest items.

- Answer / direct incoming calls from the front desk.

- Balance Food & Beverage outlet and Front Office dockets, including city ledger accounts, credit cards, back up the system and running of the night audit reports.

- Monitor lobby and public areas.

- Deliver guest deliveries to guest floors.

- Communicate with other departments in a friendly and professional manner.

- Complete shift audit,



balance cashier, ready for the morning shift handover.

- Advise any discrepancies to Accounts and communicate with Night Manager and Front Office Manager.

Requirements

- Previous experience in a similar Guest Services / Night Audit role.

- Self-disciplined, self-motivated and reliable.

- Excellent presentation and communication skills.

- Committed to providing superior customer service.

- Experience in handling cash and credit card transactions.

- Knowledge of financial reporting

- Available to work graveyard shifts from 10:00pm-6:30am 1 night a week.

📌 Casual Night Auditor (Spring Hill)
🏢 Grand Chancellor Hotels
📍 Spring Hill