Casual Visitor Services & Administration Assistants | Multiple OpportunitiesYour new company

Are you a people person who enjoys delivering outstanding customer service? Looking for flexible work that fits around study, retirement, shift work, family commitments or other employment?

Hays is currently partnering with a well-regarded community-focused organisation to recruit multiple Casual Visitor Services & Administration Assistants. These roles offer flexibility, variety and the opportunity to work across several sites on an ad hoc basis as operational needs arise.

Whether you're semi-retired, studying at university, working shifts elsewhere, or simply looking for versatile casual employment, this could be the perfect opportunity. If you have excellent customer service skills and a positive attitude, we'd love to hear from you.

Your new role In this varied customer-facing role, you will help create a welcoming experience for visitors while providing administrative and operational support. No two days will be the same, with responsibilities spanning customer service, administration, bookings, retail support and general site operations.Key duties include:

- Providing exceptional front-of-house customer service
- Assisting with visitor enquiries and bookings
- Supporting day-to-day administrative operations
- Processing sales and balancing tills
- Assisting with displays, merchandise and presentation standards
- Supporting group visits, tours and community engagement activities
- Working collaboratively with staff, volunteers and visitors
- Contributing to the smooth operation of multiple sites when required

What you'll need to succeed To be successful, you'll bring:





- Strong customer service experience in a public-facing environment
- Excellent communication and interpersonal skills
- Sound administration and organisational abilities
- Confidence using Microsoft Office and computer-based systems
- A proactive, adaptable and reliable approach
- The ability to work independently and as part of a team
- Availability to work ad hoc shifts, including occasional weekends and public holidays

Previous experience in a visitor attraction, tourism, retail, museum, community facility or customer-facing environment is highly regarded. However, it is not essential. Full training and ongoing support will be provided to successful applicants.

Essential Requirements

- Current Working with Vulnerable People Registration (Employee)
- National Police Check less than six months old
- Current driving licence and reliable transport
- Ability to travel between sites when required

What you'll get in return
- Casual hourly rate of $35 per hour
- Comprehensive onboarding and training provided
- Ongoing support and mentoring from an experienced team
- Opportunity to develop administration, customer service and visitor engagement skills
- Versatile, ad hoc shifts to suit your lifestyle
- Multiple vacancies available
- Opportunity to work across three unique sites
- Friendly and supportive team environment
- Ideal for semi-retired professionals, university students, shift workers or those seeking supplementary income

What you need to do now

If you enjoy helping people, thrive in a customer-focused environment and are looking for flexible work with a great team, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

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📌 CASUAL VISITOR CENTRE OFFICER (Launceston)
🏢 Hays
📍 Launceston