About the role

We're looking for a passionate and proactive Claims Specialist to be an integral part of our growing team. This permanent, full time position offers the opportunity to play a pivotal role in enhancing our Claims operations, applying technical claims expertise and ensuring the best outcomes for our valued clients.

Key responsibilities

- Managing complex farming insurance claims, across multiple lines of business, ensuring efficient handling from lodgments through to resolution.

- Reviewing insurance policies, assessment and specialist reports to determine coverage.

- Establishing indemnity with insured parties, liability with third parties to settle claims within the Achmea Claims Guidelines

- Collaborating with external stakeholders such as legal representatives, experts, and service providers to conduct thorough claim evaluations and ensure comprehensive resolutions.

- Evaluating claim complexities, utilising advanced technical knowledge to resolve issues and determine suitable settlements, while maintaining compliance with policies and legal standards.

- Managing complains and disputes in a professional manner.

- Achieve monthly productivity levels as designated by the business.

About you

- Technically strong,



experienced claims specialist with deep insurance knowledge and a client centric mindset

- Minimum 5+ years of experience in General Insurance claims, specifically across motor claims, commercial property and Liability claims (preferred)

- Thorough knowledge of general insurance at a Tier-2 level.

- Relevant qualifications, such as a Diploma in General Insurance (preferred) or ASIC RG146 (desirable and provided on the job).

- Agricultural experience or knowledge of the rural industry, reflecting our core commitment to Australia's farming community.

Benefits

- Competitive salary package

- 5 weeks annual leave

- Paid salary continuance

- Life insurance

- Novated leasing

- Volunteer leave

- Study allowance

About us

Achmea Australia is part of the globally respected Achmea Group, with a legacy of serving 10 million clients worldwide and over 17,500 dedicated employees. Since 2013, we've been proudly supporting Australian agribusinesses with farm-focused insurance solutions. Thousands of farmers trust us for our commitment to helping them thrive, driven by our mission to Keep Farmers Farming.

Please note: We are not engaging recruitment agencies for this role.

📌 Claims Specialist (Sydney)
🏢 Achmea Australia
📍 Sydney