Camberwell, VIC | Full time hours until April 27 | KLC Recruitment/n A role that makes you think!/n

Our client is a well-established organisation within the subscription and information management sector. They are seeking a Client Services Officer to support an existing portfolio of clients and deliver a high standard of end-to-end service./n

This role suits someone who enjoys client interaction, problem-solving and working closely with internal teams to ensure smooth service delivery./n

Key Responsibilities/n /n

- Manage and support a portfolio of existing clients

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- Respond to client enquiries and provide day-to-day service support

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- Assist with onboarding and implementation of new client accounts

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- Prepare accurate quotes and process subscription orders

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- Manage claims and liaise with publishers and suppliers

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- Maintain accurate client and product records in internal systems

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- Ensure service level agreements are met

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- Work with finance on billing,



payments and collections

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About You/n /n

- Experience in a client service, customer support or account coordination role

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- High attention to detail

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- Strong communication skills and attention to detail

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- Organised, proactive and able to manage competing priorities

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- Confident using CRM or internal systems

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- Team-focused with a customer-first mindset

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- B2B, subscriptions or professional services experience advantageous

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What’s on Offer/n /n

- Stable full-time on going role at least until April with a supportive team

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- Training and development provided

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- Client-facing role with variety and responsibility

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- Convenient Camberwell location

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Apply/n

Submit your resume via SEEK./n

/n For a confidential discussion, contact KLC Recruitment./n

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📌 Client Services Officer (Melbourne)
🏢 KLC
📍 Melbourne