The Company/n

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/nOur client is an established professional services business seeking a proactive Client Services Administrator to join its team./n

/n This is a great chance to join a supportive working environment where you'll have the chance to take ownership of your work, develop your skills and contribute to the day-to-day operations of the business./n

/n The Role/n

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/nWorking closely with the wider team, you'll play an important role in managing client administration, coordinating workflows and ensuring work progresses efficiently./n

/n Your responsibilities will include:/n

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- Manage client enquiries and maintain professional relationships with internal and external stakeholders.

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- Coordinate client onboarding, documentation and ongoing administrative requirements.

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- Monitor workflows and follow up outstanding information to ensure deadlines are met.

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- Prepare invoices and assist with general billing administration.

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- Maintain accurate client records and manage confidential documentation.

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- Liaise with internal teams to coordinate tasks and resolve outstanding matters.

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- Identify opportunities to improve administrative processes and support business operations.

/n /n About You/n

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/nWe're open to candidates at different stages of their careers,



from experienced Client Services Administrators through to junior professionals with strong transferable skills./n

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/n You'll ideally bring:/n

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- At least 1 year of experience in administration, client services or a similar professional environment.

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- Strong communication skills and the confidence to follow up with clients and internal stakeholders.

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- Excellent organisation and attention to detail, with the ability to manage competing priorities.

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- A proactive approach to your work, with the confidence to take ownership and solve problems.

/n /n Highly regarded (but not essential):/n

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- /n Previous experience within an accounting, legal or other professional services environment. /n
- /n Experience with client management systems, invoicing or compliance-related administration. /n Why You'll Love This Role/n /n
- Competitive salary of $70,000–$85,000 + super, depending on experience.

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- Opportunity to develop your career within professional services.

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- WFH flexibility following probation.

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- Convenient eastern suburbs location.

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- Varied responsibilities with the opportunity to contribute ideas and improve processes.

/n /n Interested?/n

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/nIf you're an experienced administrator looking for your next opportunity, or a motivated junior professional ready to develop your career, we'd love to hear from you.

📌 Client Services Support Officer (Melbourne)
🏢 Kennedy Reid
📍 Melbourne