About the role The role of a clinic receptionist is to effectively contribute to the smooth and effective functioning of the allocated Wurli Health clinic by providing high quality reception and administration support to the patients and clinical staff and related service staff in the day to day operation of the Wurli clinic and related services. The clinic receptionist is required to undertake all duties in a caring, respectful and supportive manner and provide an exceptional standard of care to all patients at all times.

Key responsibilities

- Be the first point of contact for all Wurli clients who enter the clinic and greet the client to the clinic and ascertain their service needs
- Record client appointments and check client in to service
- Answer telephone calls promptly and courteously
- Manage daily incoming and outgoing mail, email and faxes and ensure all incoming correspondence is documented accordingly
- Arrange and check patient arrival lists and notify referring clinical staff if required
- Prepare and action lists of patients to be seen by Specialists/Allied Health clinicians as directed by the clinic coordinator
- Ensure all documentation, records management and the health information database is maintained and completed in accordance with established data entry criteria and standards




- Liaise regularly with the patient services team to ensure priorities of service are met and clients located as needed
- Maintain confidentiality and privacy principles of client information and files
- Collect and collate client feedback and data from Communicare to prepare reports as required by the Clinic Coordinator

About you

- Certificate III in Health Administration or Certificate III in Business Administration (medical)
- National Police Records Check and Working with Children's Clearance
- Current Northern Territory Driver's License

About us

Wurli-Wurlinjang Health Service is an Aboriginal Community Controlled Organisation delivering primary and clinical health care services to the Aboriginal people in Katherine and surrounding communities. Wurli prides itself on delivering a range of health services to the community in a style and manner that makes clients feel welcome and comfortable. Wurli operates a range of clinics and provides a range of Services that require primary health care to be delivered by Registered Aboriginal Health Practitioners.

This includes main clinic (acute and general care), Gudbinji chronic disease clinic, Binjari Health clinic, Women and children's health and men's health.

📌 Clinic Receptionist (Katherine)
🏢 Wurli-Wurlinjang Health Service
📍 Katherine