Who we are

Footprints is a leading not for profit organisation supporting older Australians and people experiencing mental health challenges. Since 1991, we have grown into a multi-site provider known for person-led, innovative and integrated services that enhance wellbeing, independence and social connection. Through strong partnerships across health, housing and community sectors, we deliver meaningful, lasting impact.

As a Best Workplace Award winner, we are guided by strong leadership, collaboration and a shared commitment to strengthening communities.

About the chance

We are seeking a dedicated professional for our hybrid clinical role combining Clinical Assessor, Triage Delegate, and Assessment Delegate functions within our Aged Care Assessment Service (ACAS). The primary purpose of this role is to support the delivery of holistic aged care assessments using a wellness and reablement approach, focusing on healthy ageing, client experience, independence, and coordinated service access through the My Aged Care Gateway.

This is a full-time, max-term position classified under the SCHADS Award at Level 5. The salary range is $105,577 to $110,359 depending on skills and experience, plus superannuation and salary packaging benefits of up to $15,900 to increase your take-home pay.

About you

You will bring previous experience in a similar role, being able to confidently bring experience:

- Conducting comprehensive assessments and reassessments in line with the My Aged Care Assessment Manual and quality frameworks.
- Applying wellness and reablement principles throughout assessment, support planning, review, and referral processes.
- Reviewing information from registrations,



determine assessment type/priority levels, and issue urgent referrals when required.
- Accurately record decisions, statements of reasons, and Notices of Decision as a delegate under the Act.
- Meeting KPI and contractual requirements while maintaining high-quality documentation across digital platforms, including the My Aged Care Assessor Portal.
- Working collaboratively with clients, carers, representatives, and stakeholders to ensure coordinated care.

You will need
- Tertiary qualifications as a Registered Nurse, Occupational Therapist, or Physiotherapist with current AHPRA registration, OR a Social Worker with eligibility for AASW membership.
- Demonstrated experience working with older people and their families/carers, including individuals experiencing mental illness, disability, homelessness, housing instability, or social and financial disadvantage.
- Understanding of community-based aged care services, wellness and reablement approaches, and aged care reforms.
- Experience undertaking assessments, triage, care coordination, and goal-orientated support planning.
- Strong computer literacy, high-level written/verbal communication, and organisational skills to manage competing priorities.
- Current Class C Driver Licence and access to a reliable vehicle.
- Current NDIS Worker Screening Check and/or Yellow Card.





Desirable
- Previous experience within My Aged Care, ACAS, delegate functions, or care coordination roles.
- Current First Aid and CPR Certificate.
- Experience working within hybrid or remote service delivery models.

What we offer
- Salary packaging up to $18,550 to reduce your taxable income and increase your take-home pay.
- An additional day of birthday leave each year.
- Gifted leave during part of the end-of-year shutdown period, subject to organisational arrangements.
- Access to novated leasing for an eligible new or used vehicle and associated running costs.
- Confidential support through our Employee Assistance Program.

Contact For further information, please contact Laura at @footprintscommunity.org.au.

Applications close 13/11/2026. Applications may be reviewed as they are received, and Footprints may commence the selection process before the advertised closing date.

To learn more about Footprints, please visit our website: https://footprintscommunity.org.au/work-with-us

Equal opportunity

Footprints encourages applications from all people. We are committed to providing equal opportunities to all employees, no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, Footprints strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Footprints

Community acknowledges the traditional owners of the land and pays respect to Elders past and present, and thank them for their wisdom and guidance.

📌 Clinical Assessor (Toowoomba)
🏢 Footprints Community
📍 Toowoomba