About Us:

Community Support Centre Innisfail (CSCI) is a community-based, not-for- profit organisation delivering high-quality, person-centred community, family and individual support services across the Cassowary Coast region. CSCI is committed to delivering inclusive, accessible and responsive services that meet the diverse needs of people across all ages, abilities, cultures, religions and socio-economic backgrounds.

At CSCI, we place the community at the centre of everything we do, ensuring our decisions, priorities, and actions are guided by the voices, strengths, and needs of those we serve. We actively promote reconciliation, belonging and inclusion, by celebrating diversity, creating welcoming and safe environments, and fostering spaces where all people, including children, feel respected, supported, and heard. We recognise that progress occurs through strong partnerships and collaboration, and we are committed to acting with integrity and stewardship, honouring the trust placed in us by our community and funders.

We also embrace the courage to evolve, seeking innovation and new ways of working that strengthen outcomes for the community.

The CSCI Quality Improvement process, combined with a Supportive Leadership model, promotes a safe and supportive work environment, fosters a culture of learning, and is committed to ensuring the safety and wellbeing of children and young people.

About the Role

Community Support Centre Innisfail is seeking a new team member to fulfill the role of Community Connect Worker. This position is permanent part-time (30.4 hours per week; SCHADS Level 3.1 $40.49 to Level 4.1 $46.70).

Community Connect Workers provide responsive,



short-term assistance that is tailored to the unique needs of community members. Their role is to connect individuals and families with appropriate support and services, while building on their skills and capabilities.

The Community Connect Worker is employed to support the Innisfail Neighbourhood Centre functions and will work alongside staff and volunteers to respond to community goals by building social connections and developing referral pathways to support services.

This position operates both independently and within a cooperative team environment, using professional judgment guided by evidence-based practice.

Who are we looking for?

Essential

- Relevant qualifications in community services, social work, behavioural science, human services, or similar and/or significant experience in equivalent work.

- Possession of a valid 'Working with Children' Suitability card or ability to acquire one.

- Possession of a drivers licence.

Desired Skills, Attributes, and Experience:
- Demonstrated experience of working with crisis and emergency/disaster service delivery models.

- Demonstrated knowledge and experience of working with child aware practice frameworks.

- Demonstrated experience and skill of working across cultures.

- Demonstrated experience and skill in coordinating interventions, including information, referral, advocacy and distribution of financial resources.





- Knowledge of and ability to work collaboratively with other government and non-government service providers and systems.

- Demonstrated computer literacy skills and ability to navigate on-line systems for client as well as client databases and data collection.

- Ability to work effectively and harmoniously in a team environment across service areas as well as independently.

Why Join Community Support Centre Innisfail?

- 5 Weeks Annual Leave (pro-rata) 3 days Emergency/Disaster Leave

- Salary sacrificing benefits

- Flexible work arrangements as per SCHCDS Award and National Employment Standards

- Professional development/training opportunities

How to Apply?

To apply for this position please submit an application via SEEK or email: *****@csci.org.au

Completed application will include:

- A resume with contact details for at least two referees.

- A 1-2 page written statement demonstrating applicant's suitability to the role addressing the essential requirements and the desired skills, attributes, and experience.

Only completed applications that include a resume and written statement will be considered for shortlisting.

Applications will be accepted until 4.00 pm Thursday 29 October 2026.

CSCI actively encourage applications from any background including Aboriginal and Torres Strait Islander people.

CSCI promotes equality and diversity and will not discriminate due to culture, ethnicity, gender, sexuality, religion or disability.

Need More Information?

For further information about the role, including the Position Description:

Please contact Quality Assurance Coordinator on:

0488 938 * or @csci.org.au

📌 Community Connect Worker (Innisfail)
🏢 Community Support Centre Innisfail
📍 Innisfail