We’re looking for an experienced and motivated Compliance Manager to join our Compliance Team to assist us to continue building a strong, practical and proactive compliance culture.

Working in a fast-paced debt collection environment, you will play an important role in ensuring we continue best practice compliance to stay on top of our regulatory requirements, industry standards, client obligations and internal policies. Just as importantly, you will continue to make compliance something that supports the business by being proactive in your role.

This is a great opportunity for someone who understands compliance within the collections or finance industry, enjoys solving problems and knows how to turn regulatory requirements into practical processes that teams can continue to follow.

What You’ll Be Doing

No two days will be exactly the same but your key responsibilities will include:

- Leading and overseeing our compliance framework and compliance management system
- Continue keeping us on track with relevant legislation and requirements including ASIC, AFCA, ACCC, the Privacy Act, Credit Reporting Code and industry guidelines
- Conducting compliance reviews, audits, monitoring activities and risk assessments
- Managing Internal and External Dispute Resolution (IDR/EDR) processes
- Manage the Quality Assurance Team
- Continue to maintain and develop our established policies, procedures and compliance controls, ensuring they remain current and adapt to any regulatory changes
- Liaising with clients, regulators, external auditors and industry bodies when required
- Leading compliance training that is relevant, practical and engaging
- Driving continuous improvement across compliance and operational functions

About You You know compliance but you also understand the real-world operational environment it needs to work within.

Ideally, you’ll bring:





- 2–3+ years experience as a Compliance Manager, Compliance Team Leader, Operations Manager or in a similar leadership role
- 5+ years experience in debt collection, credit management or financial services
- Strong knowledge of debt collection legislation, consumer protection requirements, privacy obligations and regulatory expectations
- Hands-on experience with compliance monitoring, audits, quality assurance and risk assessments
- Strong leadership skills and the ability to coach, support and develop others
- Excellent analytical, investigation and problem-solving skills
- Confident written and verbal communication
- Great attention to detail
- The ability to work independently and keep things moving in a fast-paced environment

Even Better If You Have

- A Diploma or Degree in Law, Business, Risk, Compliance, Finance or a related discipline
- Qualifications in Compliance, Governance, Risk or Regulatory matters
- Experience working with ASIC, AFCA, ACCC or financial services regulatory environments
- Previous experience in debt purchase, debt recovery or financial institutions

Why Join Us? This isn’t a role where you’ll simply maintain what already exists. You’ll have the opportunity to influence how compliance operates across a growing business and make a genuine impact.

We offer

- The opportunity to help shape and strengthen our compliance culture
- A supportive and collaborative leadership team
- Professional development and career progression opportunities
- A market-competitive salary package
- A fast-moving environment where good ideas and continuous improvement are encouraged

Ready for Your Next Challenge? If you know the collections or finance world, have a strong compliance background and enjoy balancing regulation with smart, practical business solutions, we’d love to hear from you.

Send through your resume and cover letter telling us about your experience, achievements and what you could bring to the role

📌 Compliance Manager (Sydney)
🏢 Capital Credit Solutions
📍 Sydney