About the Job

/n An opportunity is available for a professional, customer service–driven Receptionist to join the on-site team at a premium commercial precinct in Melbourne’s CBD. /n This is a highly visible front-of-house reception role suited to someone who takes pride in presentation, communication and delivering a consistently positive experience for tenants and visitors. You will be a key point of contact within the precinct and play an important role in its day-to-day operation.

About

You/n

/n This role will suit someone with a strong reception, front-of-house or customer service background who understands the expectations of a professional corporate environment. You will value service quality, teamwork and accountability./n

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About the Role/n

/n Reporting to the Head Concierge, you will be part of a small on-site team responsible for delivering a high standard of service in a busy corporate setting. /n You will act as the main reception and welcome point for visitors entering the building, providing clear information, managing access and supporting tenants as required. The role is hands-on and requires a calm, professional approach at all times.

Benefits /n /n

- /n Prime CBD location in a premium commercial precinct, with easy access to public transport, cafes, restaurants and retail. /n
- /n Strong team culture with clear structure and opportunities for long-term growth. /n
- /n Discretionary performance bonus recognising consistency, professionalism and contribution. /n




- /n Exclusive local discounts across nearby cafes, bars and restaurants within and around the precinct. /n Key Responsibilities/n

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- /n Welcoming visitors and providing a professional front-of-house reception experience. /n
- /n Delivering prompt, courteous and personalised service to tenants and visitors. /n
- /n Managing visitor access, passes, bookings and deliveries. /n
- /n Acting as a central reception point of information for the precinct. /n
- /n Responding to queries or issues in a professional and solutions-focused manner. /n
- /n Completing regular lobby walks and maintaining presentation standards. /n
- /n Building positive working relationships with tenants, contractors and internal teams. /n
- /n Promoting precinct facilities and services. /n
- /n Maintaining accurate records and following established procedures. /n
- /n Adhering to security, safety and operational requirements. /n Skills:/n /n
- /n Experience in a reception, front desk, concierge, hospitality or corporate front-of-house role. /n
- /n Clear and confident communication skills. /n
- /n High standards of personal presentation. /n
- /n The ability to work well within a team while taking ownership of your responsibilities. /n
- /n A positive attitude and strong work ethic. /n /n How to Apply: /n Click APPLY or email your resume to [email protected].

/n For a confidential discussion, please call Narule on 0415 137 953

📌 Concierge (Melbourne)
🏢 Brook Recruitment
📍 Melbourne