/n AMA Collision Burleigh Heads, part of the AMA Group is the leading provider in the Australian and New Zealand collision repair industry, offering a full spectrum of services—from collision repairs and parts supply to consumables and end-of-life vehicle recycling. /n We're Hiring! /n We're looking for a passionate Customer Service Officer to complete our team. /n Permanent, Monday to Friday. 40 hours per week. /n As the first point of contact for all customers, you will play a crucial role in shaping their experience. Your ability to provide first-class service in every interaction will be key to ensuring customer satisfaction and maintaining the high standards of excellence that define our team. /n This position is perfect for those who are passionate about customer service and eager to contribute to a workplace that values teamwork, growth, and continuous improvement. /n What You'll Do: /n /n

- Providing frontline customer service to all customers who visit our site

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- Keeping customers informed about the repair process and estimated completion dates for their vehicles

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- Handling telephone and email correspondence professionally and efficiently

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- Supporting management with inventory, including parts, paint, and consumables

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- Liaising with insurance providers regarding claims and repairs

/n /n What We're Looking For: /n /n





- Be a excellent communicator – You can write well, speak confidently on the phone, and build strong relationships.

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- Be a team player – While there will be times you need to work independently, collaboration with your teammates is key to success.

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- Be highly organized – You can juggle multiple tasks, prioritize effectively, and ensure things get done efficiently.

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- Think on your feet – If you thrive in a fast-paced environment, you will fit right in.

/n /n Why AMA Collision? /n Because Careers Driven By You isn’t just a tagline – it’s our promise.

We back you with: /n /n

- Stability – AMA Group’s national network of 140+ sites /n
- Training & career growth opportunities /n
- Reward & recognition programs /n
- Referral bonuses if you bring a mate /n
- Discounts on parts and tools /n
- Uniforms provided /n
- 24/7 free counselling for you and your family /n /n About AMA Collision & AMA Group /n AMA Collision is part of AMA Group — the largest collision repair network across Australia and New Zealand. When you join us, you're not just joining a workshop — you're joining a network of opportunity. With national reach and diverse businesses under one roof, you’ll have the freedom to grow your career, relocate, and explore new pathways wherever life takes you. /n

📌 Customer Service Officer (Gold Coast)
🏢 Ama Group
📍 Gold Coast