We are looking for amazing Customer Service Specialist's to join our Brisbane team Full-Time or Part-Time. Start a rewarding career at Concentrix and join a diverse and passionate team, assisting vulnerable Australians to access Government entitlements. This is your chance to make a meaningful impact through amazing customer experiences.

Whether you're wanting to start fresh, switching lanes, or stepping back in, this is your chance to build a career that truly fits around you.

Key Role Details:

- Hourly rate of $29.89 + 12% Superannuation
- Monthly incentives of up to $480 monthly
- Inbound Customer Service Calls
- Full-Time and some Part-Time opportunities
- Start dates in November and into the new year
- Full-Time paid training - 7 weeks!
- Monday to Friday rotating roster of 7am - 7pm
- Saturday availability is required (with penalty rates)
- Located next to Central Station in Brisbane City

What's in it for you?

- Career stability - permanent opportunity with a global company, 80% of our frontline managers are promoted from within the business!
- Engaging and comprehensive paid training.
- A diverse and inclusive work environment
- Concentrix calendar of events
- Fantastic amenities: Free barista-style coffee, fruit baskets delivered weekly and chill-out spaces.

Who are you? You believe quality customer service is paramount when dealing with customers. No call centre experience necessary but customer service skills are a must!

- Must be an Australian Citizen and at least 18 years of age
- Eager to work towards goals and targets




- Confident and capable in using computers and systems
- Passionate about customer service
- Keen to learn new skills and refine existing ones too
- Excellent verbal and written communication skills

About Concentrix Concentrix is a global leader in customer experience (CX), serving over 2,000 clients, including 155+ Fortune Global 500 brands. Our team thrives on solving complex problems and creating game-changing experiences for customers.

With operations in 70+ countries and the ability to communicate in over 150 spoken languages, we pride ourselves on investing in our people and providing growth opportunities opportunities.

If you are excited to take on a new challenge and join a team that is creating game-changing journeys for employees and customers, APPLY NOW!

Applicants must be at least 18 years of age and pass a police check and other pre-employment checks

Concentrix is dedicated to creating an inclusive and supportive work environment that values diversity in all forms. As an equal opportunity employer, we invite applications from people of all cultures, abilities, backgrounds, and particularly from First Nations communities. Our commitment to equity, diversity, and inclusion ensures that any necessary adjustments during the recruitment process are accommodated.

We invite you to discuss any necessary support or adjustments you may need during the recruitment or employment process, assuring that such needs will not impact hiring decisions.

📌 Customer Service Representative (Brisbane)
🏢 Concentrix Services
📍 Brisbane