From hotels, resorts or hospitality to automotive — this could be your ideal next move.

Coastal Auto Group is a multi-brand automotive group with a solid reputation across the South Coast of NSW. We are known for delivering outstanding customer experiences, and we’re now looking for a Dealership & Service Concierge to be the welcoming face of our dealership and service departments.

This role is perfect for someone from a automotive, hotel, hospitality, tourism or customer service background who enjoys building rapport, juggling multiple priorities and delivering a seamless experience from start to finish. If you know how to make people feel welcome, listened to and looked after — we can teach you the automotive side.

Why This Role Stands Out

- Monday to Friday only – no weekends
- Ideal career change for hospitality and hotel professionals
- Training and ongoing support provided
- Join a supportive, people-first team
- Ccareer growth
- Competitive salary

What You’ll Be Doing

- Greet customers in person, by phone and email with a warm, professional approach
- Assist with scheduling service bookings and appointments
- Listen to customer concerns and accurately document vehicle service needs
- Act as the key link between customers and Sales and Service teams
- Clearly communicate recommendations, timelines and costs




- Keep customers updated throughout the sales and service process
- Handle enquiries and concerns with empathy and professionalism
- Maintain accurate records using dealership systems
- Assist with day to day administration across the dealership, working with the Office Manager.

About You

We’d love to hear from you if you have:

- Previous experience in a customer-facing role, preferably within the automotive industry
- Excellent communication and interpersonal skills
- A calm, organised approach in busy environments
- Strong attention to detail and multitasking ability
- A genuine passion for delivering outstanding customer experiences
- Strong communication and interpersonal skills, with a focus on customer satisfaction
- Ability to work effectively in a fast-paced environment and manage multiple tasks
- Proficient in using computer systems and software for scheduling and customer management.

Why Join Coastal Auto Group

At Coastal Auto Group, we invest in our people. Many of our team members have successfully transitioned from hospitality and customer service roles into long-term automotive careers. We provide the training, mentoring and support you need to succeed.

If you’re ready for a fresh challenge with better work-life balance and real career progression, we’d love to hear from you.

📌 Dealership & Service Concierge – Automotive (Eden)
🏢 EDEN
📍 Eden