Wellington Rd Dental Care (WRDC) is seeking an experienced Dental Receptionist / Assistant to join our friendly and supportive team on a part-time basis, working three days per week.
As a family-owned dental practice, WRDC has built an excellent reputation throughout Perth and surrounding areas for delivering high-quality dental care over the past 20 years. We pride ourselves on providing exceptional patient care in a warm, welcoming and professional environment.
To learn more about our practice, please visit our website at www.wellingtonroaddentalcare.com.au.
About the Role
We are seeking a mature-minded and personable Dental Receptionist / Assistant to manage front office duties while engaging with our patients in a warm, friendly and professional manner. As the face and voice of our clinic, you will play a vital role in ensuring the smooth day-to-day operation of our front desk while creating a positive and welcoming experience for every patient.
This is a 12–18 month maternity leave cover position, with the potential for long-term employment for the right candidate.
If you are passionate about dentistry, enjoy interacting with people and thrive in a relaxed yet professional working environment, this could be the perfect opportunity for you!
Daily Duties and Responsibilities
- Welcoming patients and visitors in a warm, friendly and professional manner.
- Scheduling, coordinating and confirming patient appointments.
- Answering telephone calls and responding promptly to website and email enquiries.
- Processing patient payments, including cash, EFTPOS and HICAPS transactions.
- Managing patient accounts, invoicing and outstanding payments.
- Maintaining accurate and up-to-date patient records and filing systems.
- Coordinating dental laboratory work and tracking incoming and outgoing cases.
- Following up with patients before, during and after treatment to ensure continuity of care.
- Maintaining a clean, tidy and welcoming reception area and shared patient spaces.
- Assisting with instrument sterilisation and infection control procedures as required.
- Providing general administrative and operational support to the wider dental team when needed.
Skills and Qualifications – Our Ideal Candidate
The ideal candidate will possess the following skills, experience and personal qualities:
- A minimum of 2 years' experience working as a Dental Receptionist and/or Dental Assistant.
- Experience with Dental4Windows software is highly regarded; however, training will be provided.
- A warm, friendly and naturally compassionate personality, with a positive and energetic approach.
- A strong work ethic, a proactive "can-do" attitude and excellent attention to detail.
- The ability to work collaboratively within a team while confidently following established policies, procedures and guidelines.
- Excellent written and verbal English communication skills.
- Strong organisational, telephone and computer skills, with the ability to multitask priorities efficiently.
- Excellent interpersonal skills and a professional, well-presented manner.
- Previous experience in infection control and instrument sterilisation is desirable; however, training will be provided to the successful candidate.
Benefits and Perks
- Competitive remuneration commensurate with experience and qualifications.
- Potential for long-term employment within a well-established and reputable dental practice.
- Generous dental treatment discounts for employees and their immediate family members.
- Convenient location with free on-site parking and easy access to nearby cafés and shops.
- Friendly and supportive team environment where collaboration, respect and professionalism are highly valued.
- Regular team-building activities and social events that encourage robust working relationships and a positive workplace culture.
Who Would Be Ideally Suited to This Role?
This position may be particularly well suited to:
- An experienced Dental Receptionist who is relocating to Perth or returning to the workforce and seeking a welcoming, supportive workplace.
- A qualified Dental Assistant holding a Certificate III or IV in Dental Assisting who enjoys a wide-ranging role encompassing chairside assistance, instrument sterilisation and front desk responsibilities.
- An experienced Dental Receptionist seeking part-time employment, with the flexibility to work additional hours as required.
How to Apply?
To apply, please forward your cover letter and resume to our Practice Manager via email at:
[email protected]
This is a part time position working three days per week, with an immediate start available.
Full training and support will be provided to help the successful candidate settle into the role and become familiar with our practice systems and procedures.
We appreciate all applications; however, only shortlisted candidates will be contacted.
We look forward to welcoming the right person to our team!
📌 DENTAL RECEPTIONIST / DENTAL ASSISTANT (Morley)
🏢 Wellington Rd Dental Care
📍 Morley