Duty Manager / Hotel All-Rounder

Rydges Geelong | Full-Time Salary Position

Rydges Geelong is seeking an enthusiastic and motivated Duty Manager / Hotel All-Rounder to join our team in a full-time salaried role. This is an exciting chance for someone who thrives in a fast-paced environment and is passionate about customer service, team leadership, and operational excellence.

About the Role

As a Duty Manager / All-Rounder, you will play a key role in the day-to-day operation of the hotel, ensuring our guests receive outstanding service across all touchpoints. No two days are the same, with responsibilities spanning Front Office, Guest Services, and Food & Beverage operations.

Key Responsibilities

- Oversee the daily operation of the hotel during your shift

- Lead and support Front Office and Guest Services teams

- Deliver exceptional guest experiences and resolve guest enquiries professionally

- Assist with check-ins, check-outs, reservations, and guest requests

- Support Food & Beverage operations, including restaurant, bar, conference and event service

- Ensure hotel standards, procedures, and safety requirements are maintained

- Handle shift reporting, cash management, and operational administration

- Assist with staff training, coaching, and development

- Act as the key point of contact for guests and team members outside standard management hours





About You To be successful in this role, you will have:

- Previous experience in a hotel supervisory or duty management role

- Strong knowledge of Front Office and Food & Beverage operations

- Exceptional customer service and communication skills
- A positive, hands-on approach and willingness to lead by example

- Excellent organisational and problem-solving abilities

- Flexibility to work a rotating roster, including evenings, weekends, and public holidays
- A passion for hospitality and creating memorable guest experiences

What's in it for You?

In addition to joining a fantastic team at one of Geelong's leading hotels, you'll enjoy:

- Competitive full-time salary package

- Career development and progression opportunities within EVT

- Access to all EVT employee benefits and perks

- Staff discounts across EVT Hotels & Resorts

- Discounts on accommodation, entertainment, cinema, and hospitality venues
- A supportive and inclusive team culture

- Opportunities to work across a diverse and growing hospitality group

Join the Team

If you're looking for a rewarding career in hospitality and want to be part of a team that delivers genuine service with passion and personality, we'd love to hear from you.

Apply now and become part of the Rydges Geelong team.

📌 Duty Manager/ Hotel All Rounder (Geelong)
🏢 RI Group Victoria
📍 Geelong