JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this job involves:

The Facilities Manager will manage the day-to-day client activities for the assigned property, and be the on-site key point of contact for key stakeholders and/or client. The role will assume responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, project/program management and deliver services in accordance with the Service Levels and Key Performance Indicators set out.

It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

What your day-to-day will look like:

Maintenance Management

Mobilize vendors for preventive maintenance, regular inspections to take place in offices/ critical spaces

Plan, schedule, and track PM for UPS, generators, CRAC, chillers, pumps, ATS/STS, and related assets; ensure minimal risk to uptime.

Attend site on weekends/after hours to supervise/escort vendors for preventive and corrective maintenance works (as required, typically at least one Saturday a month, rotation with Engineering team)

Follow and execute change process requirement to ensure clients compliance levels are met.

Responsible for the operations of M&E; equipment to ensure compliance with HSE and statutory requirements.

Keeps detailed records on all maintenance and repairs.

Emergency and Incident Response





Respond to M&E; alarm within the shortest time and arrive on site, within 2 hours to deal with the emergency

After hours work oversight as planned/ ad hoc basis reacting to incident rectifications

Immediate report to TFM with incident updates

Major Responsibilities

Proactively develop and manage the relationship with the client to ensure service delivery expectations are exceeded to facilitate works

Responsible for the delivery of customer and property services for the tenancy.

Carryout building inspections and complete associated reports within the governance timeframe.

Ensure compliance with regulations / requirements of client contract and all facilities procedures

Manage administration and organization of information for analysis and presentation to senior management team

Assist with any duties as assigned by the leadership team on an as needs basis.

Proactively contribute to the effective and efficient running of the allocated portfolio / facilities, and share ideas for continuous improvement

Liaison with facilities vendors, coordinate facilities works as and when required in conjunction with client and Base Building Management

Learn and understand the operational and technical requirements of the elements of the site for which JLL is responsible. Ensure that current contracts are maintained to provide necessary supplies and services

Assist ensuring compliance with statutory regulations on fire, health and safety standards to maintain a safe and compliant environment

Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Proactive management and monitoring of the work order platform outputs to achieve or exceed standards against agreed key performance indicators and service level targets and report regularly to key stakeholders or as agreed

Actively encourage an setting that supports teamwork, co-operation & performance excellence across the portfolio.

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:





You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

If this resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Facilities Manager (Melbourne)
🏢 Jll
📍 Melbourne