About the role

As a key member of the Service team at Umano Medical, you will play a central role in supporting customers and ensuring the optimal performance of products in the field. You'll be the go-to expert for service calls, technical interventions, and customer support, helping deliver an outstanding experience that reflects commitment to quality, reliability, and care.

Key responsibilities

- Install, inspect, troubleshoot, repair, and maintain Umano Medical equipment at customer sites
- Perform scheduled preventive maintenance and equipment upgrades
- Diagnose electrical, mechanical, and electronic failures
- Complete service reports and documentation accurately and on time
- Ensure all work complies with manufacturer specifications and hospital safety requirements
- Manage service inventory, tools, and replacement parts

About you

- Minimum 3 years of field service experience, preferably in medical devices or healthcare equipment




- Strong troubleshooting skills in electrical, electronic, and mechanical systems
- Ability to read electrical schematics and technical documentation
- Excellent communication and customer service skills
- Self-motivated with the ability to work independently
- Valid driver's license with a clean driving record
- Willingness and ability to travel as required

About us

Join a committed and enthusiastic team within a growing company. People are truly first and foremost here, and you'll feel it from day one. Enjoy a agile work environment in which fun, trust and teamwork are a priority. Be part of a culture focused on everyone's strengths and talents, all while advancing your career within the organization according to your interests.

📌 Field service technician - Brisbane
🏢 Umano Medical
📍 Brisbane