15 Oct
|
Bayside Group BH
|
Sydney
15 Oct
Bayside Group BH
Sydney
Our client, Polestar Australia, is continuing to re-model the Australian automotive landscape. This revolutionary luxury automotive brand is seeking a Fleet Admin Specialist/n
/n The Fleet Admin Specialist role will focus on and have responsibility for Provision of effective fleet co-ordination services, support of corporate sales process, co-ordination of order processing, provision of exceptional customer service and accurate management of invoicing related compliance documentation./n
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Key Responsibilities/n /n
- Manage fleet accounts from quotation and vehicle order through to delivery, ensuring orders are processed accurately and on time.
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- Coordinate with fleet customers, dealers and internal teams to provide updates on orders, payments, vehicle availability and delivery.
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- Monitor payments, pricing and invoicing, following up outstanding accounts and escalating issues when required.
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- Manage fleet enquiries and cases through the support inbox, ensuring requests are resolved within agreed timeframes.
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- Maintain strong relationships with customers, dealers and internal stakeholders while providing a high level of customer service.
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- Use systems such as Salesforce and ServiceNow (SNOW) to manage cases, system requests,
invoice amendments and customer records.
/n About You/n /n
- Experience in automotive, fleet, dealership, customer service, account management or order administration.
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- Solid communication and relationship-building skills with a customer-focused approach.
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- Excellent organisation and attention to detail, with the ability to manage multiple orders and priorities.
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- Confident following up customers, dealers and payments and resolving issues proactively.
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- Good understanding of orders, invoicing, pricing and payment processes.
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- Experience with Salesforce, ServiceNow or similar CRM systems is highly regarded.
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What is on offer?/n /n
- Attractive remuneration and long-term career opportunities
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- Ongoing learning and career development
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- A dynamic, inclusive and supportive working environment
/n /n To submit your application or learn more about this opportunity in strict confidence, click the 'apply' button. If you require further information, please contact Nitin Gundagowni on 0478 307 002./n
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/n To view all Bayside Group job opportunities, visit www.baysidegroup.com.au/n
📌 Fleet Admin Specialist (Sydney)
🏢 Bayside Group BH
📍 Sydney