About Them /n

/n Our client is one of Australia's largest and most successful specialty retail groups, with a diverse portfolio of well-recognised consumer brands operating across the country. Serving millions of customers each year through an extensive store network of specialty brands, and growing digital channels, the business has built a strong reputation for delivering quality products, exceptional customer experiences, and trusted brands./n

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/n With a long history of success, the organisation continues to invest in innovation, technology, and operational excellence to support its next phase of growth. Its collaborative and high-performing culture encourages fresh thinking, continuous improvement, and strong leadership, creating an environment where people are empowered to make a meaningful impact./n

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/n An exciting opportunity exists for an experienced Group Risk & Retail Protection Manager to lead the organisation's enterprise risk, retail protection and asset protection strategy. As the business continues to evolve, this role presents an outstanding opportunity to join a high-performing leadership team and make a genuine impact. This is a rare opportunity to join a dynamic organisation at an exciting point in its evolution, influence strategy, build strong stakeholder relationships, and contribute to the ongoing success./n /n

About the Role /n

/n This leadership role will partner closely with the executive team to reduce retail loss, strengthen operational discipline and embed practical risk management across the business. This is a commercially focused role where success will be measured by tangible improvements in shrink, loss prevention, risk management, and business performance and continuity./n

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/n Leading a specialist team, you will develop and deliver an integrated risk and retail protection strategy that protects people, property and assets while supporting informed commercial decision-making./n

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/n Key responsibilities include:/n

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- Leading the risk and retail protection function across a large retail network.

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- Driving initiatives to reduce shrink, theft, fraud and total retail loss.

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- Strengthening operational controls, governance and accountability for risk across the business.

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- Leading enterprise risk management, business continuity and crisis preparedness.

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- Partnering with Property, Operations, Finance and Safety to improve physical security, asset protection and operational resilience.

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- Leveraging data, analytics and technology to identify trends, improve reporting and support better business decisions.

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- Presenting risk and performance reporting to Executive, Board and Audit & Risk Committees.

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- Building a high-performing team and fostering a culture of accountability, continuous improvement and commercial risk management.

/n About You/n

/n You are an experienced leader with a strong background in retail risk, asset protection, or enterprise risk (in a retail operating environment). You have a proven ability to influence senior stakeholders and translate risk management into measurable commercial outcomes./n

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/n You will bring:/n

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- Senior experience in retail risk, loss prevention, asset protection or retail protection

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- Strong knowledge of store operations.

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- Experience with internal and external theft investigations.

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- Strong understanding of audits, compliance and operational controls.

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- Experience using data to influence operational decisions

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- Leadership of experienced specialist teams.

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- Exposure to enterprise risk, insurance or safety would be advantageous

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- Exceptional leadership, stakeholder engagement and change management capability.

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- A strategic, collaborative approach with a focus on delivering practical business outcomes.

/n This is an outstanding chance to influence organisational performance, protect enterprise value and shape the future direction of risk and retail protection within a dynamic retail environment./n

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How to Apply/n

/nClick the 'Apply Now' to register your interest./n

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Contact/n

/nCate Ingham

📌 Group Risk and Retail Protections Manager (Melbourne)
🏢 The Safe Step
📍 Melbourne