Level Up Collective are proud to be partnering with Melbourne Park to find a Head of Resilience to provide enterprise leadership of Melbourne Park’s security and resilience capability, ensuring an integrated, intelligence-led and risk-based approach to protecting Melbourne Park's people, places, operations and events.

Melbourne Park is home to some of Australia’s most iconic events – where sport, entertainment, culture and community come to life, welcoming millions of guests each year. From the Australian Open to world-class concerts and events across Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park and CENTREPIECE – this is Melbourne’s world stage. Behind every experience is a team operating at pace, with precision and care.

And we know that delivering world-class experiences starts with a world-class workforce.

About the Role The Head of Resilience owns Melbourne Park’s internal security and resilience operating model, providing strategic leadership across protective security, security risk, emergency management, preparedness and organisational resilience.

You will bring together internal teams, security partners, government agencies and emergency services to ensure security and resilience risks are effectively understood, managed and assured. The role ensures Melbourne Park maintains a contemporary, proportionate and future-ready security and resilience capability.

Key Focus Areas

Leadership & Team Oversight

- Lead, develop and inspire the Security team, including the Head of Security Performance & Assurance, fostering a high‑performing, collaborative and accountable culture that delivers exceptional operational outcomes.

Security & Resilience Strategy & Forward Planning

- Translate strategic priorities into an integrated forward plan for security and resilience capability, investment, resourcing and operational readiness.

Security Risk & Threat Management

- Establish and oversee Melbourne Park's security risk assessment framework, ensuring material and emerging risks are identified, assessed, treated and appropriately escalated.

Event Security Governance & Oversight

- Set the governance, standards and planning requirements for event security across Melbourne Park.

Emergency Management & Preparedness





- Provide leadership to the Emergency Planning Advisor and strategic oversight of Melbourne Park's emergency management capability, overseeing emergency planning cycles, exercises, drills and post‑incident reviews to ensure readiness and compliance.

Organisational Resilience, Crisis & Business Continuity Alignment

- Work in shared ownership with the Head of Risk to strengthen Melbourne Park's organisational resilience and business continuity capability.

Threat Escalation & Security Posture

- Oversee threat posture changes, escalation matrices and communication with relevant stakeholders.

Security & Resilience Assurance & Maturity

- Set the security policy, framework and standards architecture, ensuring it remains contemporary, risk-aligned and practical for Melbourne Park's operating environment.

Security Projects & Capability Uplift

- Provide strategic security and resilience leadership for major projects, precinct development and specialist security uplift initiatives.

Government, Emergency Services & Industry Partnerships

- Act as Melbourne Park's senior security and resilience interface with Victoria Police, emergency services and relevant government agencies.

About You

You are an experienced leader with deep expertise across security operations, emergency management, resilience and risk within a major venue, sport, entertainment or events workplace.

You’ll bring

- Proven experience leading, motivating, coaching and developing high‑performing teams.
- Strong operational planning capability and the ability to translate strategy into integrated delivery plans.
- Highly developed stakeholder management, influencing and negotiation skills.
- Experience with large, complex places of mass gathering and high‑profile events.
- Robust attention to detail, exceptional organisational skills and a calm, pragmatic approach.




- Demonstrated capability in risk management, emergency management and security operations.
- Ability to manage competing priorities and make sound decisions in high‑pressure environments.
- Significant regulatory and legal compliance knowledge.

Melbourne Park Values

At Melbourne Park, how you work matters just as much as what you achieve. We are looking for someone who embodies and champions the values of Collaboration, Open-Mindedness, Integrity and Passion. Putting the customer at the heart of everything we do.

Why Melbourne Park?

To deliver world-class events with world-class customer experiences – for every person, every event, every time – Melbourne Park fosters an environment where people can thrive both professionally and personally.

What’s on Offer

- Work at one of Australia’s most iconic sporting & entertainment precincts
- Be part of a collaborative, high-performing team
- A role with organisation wide impact
- Flexible and hybrid working arrangements
- Ongoing learning and development opportunities
- Generous paid Family & Carers leave, including supported return to work
- Free 24/7 wellbeing and safety support through Sonder
- Access to team member ticket programs
- Free onsite parking
- Ongoing inclusion and cultural initiatives

How to apply / What to expect:

Level Up Collective have been exclusively retained by Melbourne Park to recruit this role and will be handling all applications. If you value putting the customer at the heart of everything you and have highly developed relationship and stakeholder management skills, please apply online with a copy of your resume, or for any questions please reach out via email: [email protected]

We will be considering applicants as they come in, so please apply online in the first instance.

Successful applicants will be required to complete pre-employment screening, including but not limited to a National Police Check and Working with Children Check.

Melbourne Park is an equal opportunity employer and we welcome applicants from all backgrounds. If you require reasonable adjustments to participate in the recruitment process, please contact [email protected] to discuss further.

📌 Head of Resilience, Melbourne Park
🏢 Level Up Collective
📍 Melbourne