Hospitality Manager – Jemalong Forbes

Full-time | Monday to Friday | 9:00am – 5:00pm (flexibility required)

Salary: up to $130,000 (inclusive of super)

Enjoy Not-for-Profit advantages! Exciting things are happening at Catholic Healthcare. With over 30 years of service and a growing team of more than 6,000 employees, our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

We are seeking an experienced and passionate Hospitality Manager to lead hospitality services at Jemalong Forbes (110-beds home) and create a welcoming, homelike environment where residents feel seen, heard and known.

About the roleThis is a senior leadership role reporting to the Residential Manager, responsible for overseeing all hospitality services within the home, including dining, cleaning, laundry, and overall hospitality operations.You will play a key role in delivering exceptional customer service, strong leadership, and maintaining a consistent five-star standard across all services.

Key responsibilities Lead and manage hospitality operations across kitchen, dining, cleaning and laundry services

Ensure a safe, hygienic and welcoming home environment for residents

Oversee budgets, resources and service quality to deliver efficient, cost-effective outcomes

Drive enhanced services, continuous improvement initiatives,



and overall resident experience

Support revenue growth opportunities and service innovation

Provide leadership, coaching and development to hospitality team members

Promote a relationship-centred approach with residents, families and stakeholders About you Proven leadership experience in hospitality, aged care or a service-driven environment

Strong operational and people management capabilities

Ability to drive service improvements and manage multiple functions

Excellent communication and stakeholder engagement skills

Passion for delivering exceptional customer service and enhancing the lives of older people

Tertiary qualifications in Hospitality Management, Aged Care Management or related field (preferred)

Competent IT skills, including Microsoft Office Why join us Monday to Friday role (9:00am – 5:00pm) with flexibility to support operational needs

Competitive salary up to $130,000 inclusive of super

7 additional leave days per year

Salary packaging benefits of up to $18,550

Fitness Passport

Opportunity to lead a dedicated team and make a meaningful impact

Supportive, values-based organisation focused on compassionate care We know you have many choices of employer — choose Catholic Healthcare where you can make a meaningful impact and be well rewarded.

Apply Now!

📌 Hospitality Manager - Jemalong Forbes
🏢 Catholic Healthcare
📍 Forbes