About Rosewood

At Rosewood, our mission is to provide premium care and enhance the quality of life for older people. As a respected not-for-profit aged care provider in Western Australia, we are guided by our values of Humility, Ownership, Mindfulness and Empathy.

We believe exceptional care starts with an inclusive workplace where every person feels respected, valued and empowered to be themselves. We are committed to building a diverse workforce that reflects the communities we serve and creating an environment where everyone has the opportunity to grow and succeed.

About the Role

We are seeking an experienced and motivated Hotel Services Coordinator to join our team on a full-time, 3-month fixed-term contract. Based across our Rosewood Leederville and West Perth facilities, this role is responsible for coordinating catering, cleaning and laundry services to ensure residents receive high-quality, safe and person-centred support.

Reporting to the Hotel Services Manager, you will provide day-to-day leadership to the Chef Managers and Cleaning and Laundry teams, ensuring services are delivered in accordance with infection prevention and control requirements, food safety standards, workplace health and safety obligations, and the Strengthened Aged Care Quality Standards. If you have extensive experience in hospitality, hotel services, housekeeping or aged care operations and are looking to step into a leadership role, this is an excellent opportunity to utilise your skills and make a meaningful difference in the lives of older people.

Key Responsibilities

- Coordinate daily catering, cleaning and laundry operations across both sites.
- Lead and support Chef Managers and Cleaning and Laundry team members to deliver consistent, high-quality services.
- Ensure residents receive a quality dining experience that meets their nutritional, dietary, cultural and personal preferences.
- Monitor food safety, infection prevention and control, workplace health and safety and quality compliance requirements.




- Participate in audits, quality improvement activities and accreditation preparation.
- Investigate and address service concerns, incidents and non-conformances in a timely manner.
- Coordinate staff rosters, onboarding, mandatory training and performance support.
- Monitor stock levels and manage ordering of chemicals, consumables and linen.
- Collaborate with clinical, lifestyle, maintenance and administration teams to support resident wellbeing and service delivery.

About You

Essential

- Certificate III in Hospitality, Aged Care, Individual Support or equivalent industry experience.
- Experience in hospitality services, housekeeping, hotel services or aged care operations.
- Previous experience leading or supervising teams.
- Sound knowledge of infection prevention and control, food safety principles and workplace health and safety requirements.
- Strong communication, leadership, problem-solving and customer service skills.
- Excellent organisational skills with the ability to manage competing priorities across multiple work areas.
- Intermediate computer skills, including Microsoft Office applications.
- Compassionate and resident-focused approach with a commitment to quality care.

Desirable

- Certificate IV in Leadership and Management, Hospitality Management or a related discipline.
- Food Safety Supervisor Certificate.
- Current First Aid Certificate.
- Experience working within residential aged care.
- Multi-site operational or supervisory experience.
- Current Driver's Licence.

Mandatory Requirements

- National Police Clearance (or willingness to obtain)




- Australian working rights
- Relevant aged care screening and compliance clearances as required

Why Join Rosewood? Competitive Salary & Benefits

Enjoy competitive remuneration together with not-for-profit salary packaging, allowing you to save up to $18,550 in tax each year.

Growth & Development

We're committed to helping our people succeed through ongoing professional development, mentoring and career opportunities.

Our People

Join a supportive team that values collaboration, respect and making a meaningful difference every day.

Our Culture

We foster a welcoming, inclusive and values-driven workplace where current ideas are encouraged, achievements are celebrated, and everyone is treated with dignity and respect.

Ownership & Impact

You'll have the opportunity to contribute ideas, take ownership of your work and make a genuine impact on the lives of our residents, clients and colleagues.

To Apply

If you're interested in joining Rosewood, we'd love to hear from you. Please apply via SEEK and one of our team members will be in touch.

All applications and discussions will be treated with the strictest confidence.

Please note Rosewood reserves the right to commence interviews prior to the closing date and will contact shortlisted applicants directly.

Diversity, Equity & Inclusion

At Rosewood, we are committed to fostering a diverse, equitable and inclusive workplace where everyone feels respected, valued and supported.

We welcome applications from people of all backgrounds, experiences and identities, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse communities, people living with disability, and people of all ages, genders and faiths.

If you require any reasonable adjustments throughout the recruitment process, please let us know. We're committed to providing an accessible and inclusive experience for every applicant.

📌 Hotel Services Coordinator (West Perth)
🏢 Rosewood Care Group
📍 West Perth