HR & Operations Coordinator – NDIS

$65,000 – $75,000 super (pro-rata)

Part time – 4 days per week

Office-based | Chadstone VIC

About Care Aid Australia

Care Aid Australia is a registered NDIS provider delivering Supported Independent Living (SIL) and related disability supports across metropolitan Melbourne.

We currently operate seven SIL homes and are continuing to grow. We are a small, founder-led organisation focused on building strong systems, capable teams and consistent service quality.

The Role

We are looking for an experienced HR & Operations Coordinator to take ownership of the administrative functions that keep Care Aid running smoothly.

This is a broad, hands-on role covering HR administration, rostering, payroll coordination, NDIS invoicing, compliance tracking and general office operations.

You will work closely with the Founder and Director, our Senior Operations and Quality Coordinator, and Team Leaders across the organisation.

Key ResponsibilitiesHR & Staff Administration

- Manage staff onboarding and compliance documentation
- Maintain personnel files and the Staff Matrix
- Coordinate recruitment administration and interview scheduling
- Track qualifications, training and document expiry dates
- Support general HR administration and staff correspondence

Rostering
- Coordinate rosters across SIL homes with Team Leaders
- Manage roster gaps and staff availability
- Maintain accurate roster records
- Escalate ongoing staffing or coverage issues

Payroll & Invoicing
- Coordinate weekly payroll preparation
- Review timesheets and shift records for accuracy
- Prepare and submit NDIS invoices
- Follow up invoice and payroll discrepancies




- Assist with house expenditure and financial administration

Office & Compliance
- Maintain digital records and filing systems
- Track compliance requirements and deadlines
- Assist with audit preparation and quality documentation
- Manage general office administration and correspondence

What We Are Looking ForEssential
- Experience in administration, operations or office coordination
- Experience within NDIS, disability, aged care or a similar regulated setting
- Strong organisational and time-management skills
- Experience with payroll, invoicing or financial administration
- High attention to detail
- Strong written and verbal communication skills
- Confidence working independently and taking ownership of tasks
- Proficiency in Microsoft Office and Google Workspace

Highly Desirable
- Direct experience with an NDIS registered provider
- SIL experience
- NDIS invoicing or participant funding knowledge
- Disability-sector rostering experience
- SCHADS Award payroll knowledge
- HR onboarding and compliance experience
- Familiarity with care management or rostering systems

What We Offer
- $65,000 – $75,000 per annum pro-rata plus super
- 4 days per week
- Office-based role in Chadstone
- Opportunity to help shape systems in a growing organisation
- Direct access to senior decision-makers
- Small team environment where your contribution is visible
- Immediate start available for the right candidate

How to Apply

Please submit your resume and a brief cover letter outlining your relevant experience.

Email: [email protected]

Subject: HR & Operations Coordinator Application For a confidential discussion, contact Ike Anyiam on [email protected]

Pay: $65,000.00 – $75,000.00 per year

Work Location: In person

📌 HR & Operations Coordinator – NDIS (Malvern East)
🏢 Care Aid
📍 Malvern East