Duco is an evolving force in Australia’s tech landscape, specialising in Managed IT Services and Enterprise Solutions. Driven by a commitment to innovation and excellence, we’re more than just a business. We’re a team that believes in the power of technology to transform and empower. Our mission is to deliver top-tier, forward-thinking solutions that help our clients thrive on a global scale.

We are seeking an experienced Project Manager to join our Professional Services team on a 3-month fixed-term contract (mid-November 2026 to mid-February 2027). This role offers the chance to manage a portfolio of software implementation and customer delivery projects for one of our clients in the software development space, working closely with Business Analysts, Implementation Consultants, customers, and internal stakeholders to ensure successful project outcomes.

Hybrid working arrangement based in North Sydney (3-4 days per week in the office).

Role Purpose The Project Manager is responsible for managing multiple concurrent customer projects, ensuring strong governance, stakeholder engagement, project reporting, risk management, and successful delivery. The role is focused on coordinating project activities, facilitating communication across project teams, and maintaining project momentum from initiation through to completion.

Working within a collaborative Professional Services environment, you will play a key role in ensuring projects are delivered efficiently while maintaining high levels of customer satisfaction and operational excellence.

Responsibilities

- Manage a portfolio of concurrent software implementation and customer delivery projects.
- Facilitate project governance activities, ensuring project plans, milestones,



and deliverables are effectively managed.
- Monitor project schedules, dependencies, risks, issues, and actions.
- Prepare and present project status updates and reports to internal and external stakeholders.
- Lead project meetings, workshops, and stakeholder communications.
- Coordinate project resources and activities to support successful delivery outcomes.
- Identify and manage project risks and issues, implementing mitigation strategies where required.
- Escalate project concerns appropriately and drive resolution of roadblocks.
- Ensure project documentation is maintained and kept up to date.
- Collaborate with Business Analysts, Implementation Consultants, and delivery teams to achieve project objectives.
- Support customer engagement activities throughout the project lifecycle.
- Contribute to project handovers and knowledge transfer activities as required.

What your day-to-day will look like

- Managing several customer implementation projects simultaneously.
- Running project meetings and maintaining project schedules and action registers.
- Preparing project reports and communicating progress to stakeholders.
- Tracking project risks, issues, dependencies, and milestones.
- Working closely with customers and delivery teams to ensure project objectives remain on track.
- Coordinating activities across Business Analysts, Consultants,



and customer representatives.
- Supporting governance processes and ensuring project documentation is maintained.
- Facilitating stakeholder engagement and helping resolve project challenges.
- Contributing to continuous improvement of project delivery practices.

Preferred Experience

- 3+ years' experience as a Project Manager with a strong focus on governance, reporting, and stakeholder engagement.
- Demonstrated experience managing multiple concurrent projects.
- Strong project governance, planning, reporting, and coordination skills.
- Proven experience managing project risks, issues, actions, and dependencies.
- Experience facilitating stakeholder meetings and managing customer relationships.
- Ability to work across multiple priorities in a fast-paced environment.
- Strong organisational and time management capabilities.
- Excellent written and verbal communication skills.
- Experience delivering software implementation, technology, or Professional Services projects highly regarded.
- Customer-facing project delivery experience preferred.

Preferred Qualifications

- Tertiary qualifications in Project Management, Business, Information Technology, or a related discipline.
- Project Management certifications such as PRINCE2, PMP, Agile, Scrum, or equivalent are highly regarded.

Duco is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. We encourage individuals from all backgrounds to apply.

We are passionate about the growth and development of our people, empowering them to reach their full potential. We move forward by supporting the growth and success of those we work with.

📌 Information Technology Project Manager (Sydney)
🏢 Duco
📍 Sydney