Saul Recruitment - Specialising in recruiting top MSP/Cloud talent across Oz & NZ!

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/n Looking for a hands-on Level 2.5 support role where you can work across different client environments, solve interesting technical problems and keep building your skills?/n

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$75k - $90k + Super + Phone Allowance/n

Perth | Client Site Visits | 40 Hours Paid Training Every Year!/n

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/nThis is a well-established Perth MSP supporting a broad mix of managed and on-demand clients./n

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/n You’ll join an experienced technical team, working across Microsoft 365, networking and infrastructure while getting exposure to troubleshooting, proactive maintenance and project work./n

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/nThe role will involve some client site visits mainly across the Perth metro area. WFH flexibility is available when needed, but this isn’t a regular hybrid arrangement./n

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Why This Company Stands Out:/n /n

- Dedicated training time: 40 business hours every year specifically set aside for training.

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- Certifications paid for: Relevant certifications that support your development will be fully funded.

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- Certification bonuses: Additional bonuses are available for selected certifications, reviewed annually.

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- Technical variety: Work across desktop, Microsoft, server, networking, infrastructure and cybersecurity issues.

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- Project exposure: Get involved in infrastructure upgrades, application deployments, networking and client onboarding.

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- Career development: Build your technical capability with support from experienced engineers around you.

/n What You’ll Be Doing:/n /n





- Providing Level 2.5 technical support across multiple client environments

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- Troubleshooting desktop, server, network and cybersecurity issues

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- Handling incidents, service requests, change requests and installations

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- Supporting and administering Microsoft 365 environments

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- Monitoring and maintaining client systems

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- Troubleshooting recurring technical problems and identifying root causes

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- Assisting with server infrastructure upgrades and network configurations

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- Supporting backup, recovery and VPN requirements

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- Getting involved in client onboarding and technical project work

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- Visiting client sites, predominantly across the Perth metro area

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- Keeping tickets, timesheets and technical documentation accurate and up to date

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- Participating in the weekend on-call roster

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- Assisting with after-hours on-site support when required

/n What You’ll Bring:/n /n

- Around 2-4 years’ experience in a hands-on IT support role, or equivalent experience

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- Exposure to Microsoft 365 administration

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- Experience across networking and general IT infrastructure

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- Strong troubleshooting and technical problem-solving skills

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- Great communication skills and confidence dealing directly with clients





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- A well-organised approach and ability to manage competing priorities

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- MSP experience would be highly regarded

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- Microsoft certifications would be a bonus

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- A genuine interest in continuing to learn and develop technically

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- A current driver’s licence and reliable vehicle for client site visits

/n Tech Workplace - Experience Across a Mix of:/n /n

- Microsoft 365

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- Microsoft desktop and server environments

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- Networking

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- Servers and infrastructure

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- Backup & Recovery

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- VPNs

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- Storage

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- Cybersecurity

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- Monitoring and alert management

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- ConnectWise

/n What’s In It For You?/n /n

- $75k - $90k + Super + Phone Allowance

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- 40 business hours of dedicated training time every year

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- Relevant certifications fully funded

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- Bonuses available for selected certifications

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- Exposure to a variety of client environments and technologies

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- Hands-on project experience alongside day-to-day support

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- Opportunity to develop your Microsoft, networking and infrastructure skills

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- WFH flexibility when circumstances require it

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- Parking reimbursed at the office

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- Parking reimbursed at client sites when required

/n This is a real opportunity to build your technical skills, get exposure to different client environments and join a team that backs ongoing training and development./n

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Referral Bonus! Know someone who would be perfect? Refer them and receive $2000 if they’re successfully placed!

📌 .5 Support Engineer - Leading Perth MSP/MSSP - Microsoft 365/Infrastructure!
🏢 Saul Recruitment
📍 Perth