About Us

OmniMind is a well-established psychiatric practice focused on providing high-quality, accessible mental health care. We work closely with psychiatrists and allied health professionals to deliver timely, patient-centred services in a supportive and professional environment.

About the Role

We are looking for a reliable and organised Medical Administration Officer to join our team full-time.

This role is ideal for someone with medical admin experience who enjoys working in a busy clinic environment and providing excellent support to both patients and clinicians.

Key Responsibilities

- Managing appointments, bookings, and clinician schedules

- Handling incoming referrals and patient enquiries

- Processing billing, Medicare claims, and payments

- Managing emails, phone calls, and general correspondence

- Maintaining accurate patient records and documentation





- Liaising with GPs and other healthcare providers

- Supporting day-to-day clinic operations

About You

Essential:

- Previous experience in medical or healthcare administration

- Strong communication and customer service skills

- Good organisational skills and attention to detail

- Ability to work in a fast-paced environment

Desirable:

- Familiarity with Medicare billing

- Experience with practice management software (e.g. Gentu)

- Experience in mental health or specialist clinics

What We Offer

- Supportive and friendly team environment

- Stable full-time role in a growing practice

- Opportunity to develop your skills in a specialist setting

- Market-competitive salary based on experience

📌 Medical Administration Officer (Springfield)
🏢 Omni Mind
📍 Springfield