/n /n Medical Receptionist / Call Centre – Casual – Cairns GP Superclinic /n /n General Practice in Cairns requires a Receptionist – casual rotational roster /n /n Available for regular / rotational rostered hours over 7 days, during clinic hours /n Customer Service skills required and empathetic nature /n Require commitment available for both morning, afternoon and evening shifts /n This will include Call Centre shifts as part of reception /n /n While previous medical receptionist / call centre experience is an advantage, candidates with a background in reception/administration, customer service or hospitality are encouraged to apply, with on-the-job training provided to the right candidate. /n /n Key Responsibilities: /n /n /n

- Answer incoming calls and manage emails, on a busy switchboard.

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- Book appointments and manage multiple diaries.

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- Greet patients warmly and maintain a friendly setting.

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- Ensure cleanliness and compliance with infection control protocols.

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- Handle patient enquiries and rescheduling, including challenging situations.

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- Assist healthcare professionals and perform administrative tasks.

/n /n /n Ideal Candidate: /n /n /n

- Exceptional customer service skills with a polite, empathetic manner.

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- Ability to thrive in a fast-paced environment and remain calm under pressure.

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- Strong organisational and time management skills, with multitasking ability.

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- Commitment to ongoing training and professional development.

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- Excellent written and verbal communication skills with attention to detail.

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- Willingness to learn, be directed and follow procedures

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- Team player with intermediate computer skills.

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- Valid driver’s licence for errands (automatic vehicle).

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- Australian citizenship or permanent residency essential.

/n /n /n Availability: /n /n Approx. 4 to 5 shifts per week (25 to 35 hours). /n Flexibility is required as shifts cover morning, afternoon and evening. With rotational weekends – during the clinic’s opening hours. /n Current clinic hours are Mon-Fri 7am to 9pm; Sat-Sun 8am to 6pm, also open Public Holidays. /n /n To apply, please submit your CV and cover letter. /n NB: Only shortlisted applicants will be contacted. Must be Permanent Resident or Citizen, sponsorship not available.

Require current Australian automatic driver’s licence. /n /n

📌 Medical Receptionist - Casual - Cairns GP Superclinic
🏢 Nicholl Holdings Pty.
📍 Cairns