Respiratory Care WA (RCWA), formerly Asthma WA, is a Perth-based not-for-profit organisation dedicated to improving respiratory health outcomes for Western Australians living with asthma and COPD. Our multidisciplinary team of nurses and scientists delivers clinical care, lung function testing, education, and support to the community. We are committed to a workplace built on accountability, quality, and continuous improvement.

We are currently seeking a Medical Receptionist (full-time or part-time) to join our administration team at our West Perth and Cockburn sites. This is an prospect for a driven individual who is keen to contribute to a purpose-led organisation.

As a member of our reception team, you will be the first point of contact for our patients, many of whom are managing chronic respiratory conditions. You will play a key role in creating positive patient experiences and ensuring the efficient operation of our clinics.

About the Role

- Full-time or part-time positions available

- Starting rate of $30.45 per hour (negotiable based on experience)

- Immediate start available

- Availability required between 7:30 am and 3:30 pm, Monday to Friday

Benefits

- Free on-site parking

- Small, supportive, and collaborative team environment

- Opportunity to work within a multidisciplinary respiratory care setting

- Exposure to patient-centred care for people with chronic respiratory conditions

- Autonomy and trust in your role
- A workplace culture that values accountability and initiative

- Opportunity to contribute to developing and improving practice processes

Key Responsibilities

- Welcome and assist patients and visitors in a professional and friendly manner

- Manage incoming phone calls, patient enquiries, and walk-in visits





- Coordinate bookings and maintain appointment schedules for nurses, scientists, specialists, and lung function testing clinics

- Process referrals, payments, and invoices using practice systems

- Maintain accurate patient records in accordance with privacy and confidentiality requirements

- Manage your own tasks and priorities, and see them through to completion

- Provide comprehensive administrative support to nurses, scientists, and specialists

- Assist patients with enquiries and navigation of our services

- Identify issues, raise them promptly, and contribute to resolving them

- Contribute to new projects, services, and continuous improvement initiatives within the organisation

About You To be successful in this role, you will demonstrate:

- Excellent communication and interpersonal skills

- Strong organisational and time management abilities

- Accountability and a strong sense of ownership over your work

- Drive and initiative
- The ability to work independently with minimal supervision, and as part of a team
- A positive attitude and willingness to learn
- A commitment to improving health outcomes for people living with asthma and COPD

- Previous experience as a medical receptionist or in a similar customer service or administration role

Desirable Skills and Experience

- Experience using Best Practice medical software

- Experience with MBS billing and Medicare processing

- Previous experience in a healthcare or medical practice environment

To apply, please submit your CV and a cover letter outlining your skills, experience and suitability for the role by 30th October 2026. Applications will be assessed as they are received and recruitment activities may commence prior to the closing date, so we encourage interested candidates to apply as soon as possible.

📌 Medical Receptionist (West Perth)
🏢 Respiratory Care WA
📍 West Perth