We are a busy private diagnostic medical imaging practice located in Wollongong Private Hospital. Our clinic offers the latest high-quality, low-dose radiation technology, with sweeping district views. We pride ourselves on delivering clinically excellent care with rapid turnaround times.
The Role:
We are looking for an enthusiastic and motivated Medical Receptionist to join our team. Reporting to the Practice Manager, this role plays a key part in providing exceptional care and service to our patients.
This is a part-time position, working between the hours of 8:00 am and 5:00 pm, Monday to Friday.
Key Responsibilities and Duties:
- Receive patients, referrals, and inquiries in person or via telephone and electronic communication, responding kindly and promptly.
- Answer phone calls and emails,
and manage appointment scheduling and bookings.
- Handle bookings, referrals, billing, and other inquiries accurately and professionally.
- Process payments and generate invoices as required.
- Maintain and update patient records, ensuring accurate data entry.
- Keep the reception area organised, clean, and welcoming.
- Ensure high standards of customer service, patient care, and workplace safety.
- Demonstrate solid attention to detail, the ability to multitask effectively, and maintain strict confidentiality while managing multiple responsibilities.
- Assists in marketing and promoting the practice to various GP and specialist clinics.
📌 Medical Receptionist (Wollongong)
🏢 Wollongong Pet and Nuclear Imaging
📍 Wollongong
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