Tribunal Support Branch | APS 6 | Adelaide, Brisbane, Canberra, Melbourne, Sydney, Newcastle Closing date: 22/10/2026 5:00 PM

About the Position The Fair Work Commission (the Commission) aims to be at the forefront of contemporary Tribunal service delivery in Australia. Reporting to the Assistant Director, Member Support, and working closely with other Member Support Coordinators, and the Member Support Advisor, the Member Support Coordinator plays a vital role in delivering a range of skilled support services to Commission Members and Associates.

Working closely with the Assistant Director, Member Support, the Member Support Coordinator makes significant contributions to the development of strategies, and plays a key role in national projects aimed at improving service delivery across all Commission locations. Other key responsibilities include the coordination of administrative support to Commission Members, maintaining a superior level of service to external parties, and adherence to Commission practices and procedures.

Duties

- Lead and manage Commission Associates, working collaboratively with other Member Support Coordinators, a Member Support Advisor, as well as other key personnel with the Commission to meet operational requirements and drive continuous improvement.
- Maintain a high-level of support to Members of the Commission and, in that respect:
- Work closely with Members and Associates to provide outstanding support essential to the successful operation of Chambers.
- Manage and coordinate the Associate relief roster, including allocating staff according to organisational needs achieving optimal resource utilisation.
- Responsibly exercise authority delegated under the Commission’s Enterprise Agreement in relation to Associates, including, but not limited to, Performance Developments Plans, leave management, monitoring and authorisation of timesheets.
- Contribute to the development and maintenance of core skills and capabilities of the team,



including assisting with and/or organising training programs for Associates in collaboration with the Member Support Advisor.
- Oversee the recruitment, onboarding and performance management of Associates including ongoing professional development, coaching and providing guidance on Commission systems and processes.

- Working with the Assistant Director, maintain awareness of long-term strategic, political, or operational outcomes for the Commission and its possible impact on the Member Support Team.
- Under the guidance of the Assistant Director, provide leadership and project management of initiatives in accordance with the Member Support Team work plan, with a focus on promoting improved work practices and consistency across Chambers and supporting key stakeholders to assist them to adapt.
- Perform other duties as directed by the Assistant Director, Director and/or the Executive Director, Tribunal Support.

How to Apply The Position Description (PD) is attached at the bottom of this advertisement which will provide you with further information.

Your application must consist of the following two requirements:

- A one-page pitch, outlining how your skills, knowledge and experience make you a suitable candidate for this role. Your response should take into account the ‘Our ideal candidate’ information in this Position Description.
- A resume detailing your employment history relevant to this position and details of at least two recent referees

Submit your application via the Commission's online e-recruitment system by Thursday, 22 October 2026 no later than 5:00 pm AEDT.

If you have questions regarding this role, please contact Danielle Mezzatesta on (03) 8656 4613 or send an email to the Recruitment Team [email protected]

Additional Information

Non-ongoing employees, if you are the successful applicant for the above position, a new contract may be issued which will supersede all current employment contracts.

Attachments:

- PD - EOI - APS6 Member Support Coordinator, Member Support - NSW, SA, QLD, ACT & VIC - October 2026.docx
- PD - EOI - APS6 Member Support Coordinator, Member Support - NSW, SA, QLD, ACT & VIC - October 2026.pdf
- e-Recruitment FAQ.docx

📌 Member Support Coordinator (EOI) (Sydney)
🏢 FWC
📍 Sydney