Paraplanner / Client Services Officer - Financial Planning (Gympie)

Paraplanner / Client Services Officer - Financial Planning (Gympie)

15 Oct
|
Kingdom Financial Group
|
Gympie

15 Oct

Kingdom Financial Group

Gympie

About the role

Our Financial Planning division is growing, and we’re looking for one or two people to fill a Client Services Officer role, a Paraplanner role, or both. If you’re experienced across both areas, we’d welcome you in a combined position. If your strength is in one, we’d love to hear from you too. We’re flexible on how the roles come together and will shape the position around the right person.

Whichever path suits you, you’ll work closely with our financial advisers and help deliver advice and service that genuinely makes a difference for our clients.

Client Services Officer: key responsibilities

- Act as the first point of contact for a portfolio of client groups, building strong, trusted relationships.
- Manage the ongoing service and annual review cycle, including preparing for review meetings.
- Coordinate implementation, product applications and follow-through with platforms, insurers and fund providers.
- Keep client files accurate, audit-ready and compliant with AFSL, Best Interests Duty and AML/CTF obligations.

Paraplanner: key responsibilities

- Prepare compliant, well-reasoned Statements of Advice and Records of Advice across superannuation, investment, retirement and insurance.
- Research and model strategies, including contribution strategies, Transfer Balance Cap considerations, pension commencements and BDBNs.
- Work alongside advisers to translate meeting notes and client goals into explicit, practical advice.
- Maintain high standards of compliance and file documentation.

About you





- 3+ years’ experience as a paraplanner, client services officer, client service manager or similar in an Australian financial planning practice.
- Well organised, able to manage a busy workload and meet deadlines.
- Experience with financial planning software and platforms.
- A sharp eye for detail and a commitment to doing things properly.
- For Client Services: a confident, warm communicator who enjoys client contact and takes pride in looking after people.
- For Paraplanning: strong technical knowledge of superannuation, SMSFs, retirement income and insurance, with clear, accurate writing skills.

About us

Kingdom Financial Group is a Sunshine Coast based firm with four offices in Murgon, Cooroy, Noosa and our main office in Gympie. We have been serving clients for around 17 years. We bring accounting, tax, financial planning, superannuation, insurance and estate planning together under one roof, working much like a one-stop-shop for our clients.

Many of the people we advise have complex affairs, including SMSFs, discretionary trusts, property structures and multi-entity arrangements. Our advisers are Authorised Representatives under the Akumin AFSL. We are a values-driven team.

We care about doing things properly and looking after each other.

How to apply

Please forward your CV to Rachel Ellingsen, Practice Manager, at [email protected] In your cover note, let us know whether you’re interested in Client Services, Paraplanning, or a combined role.

📌 Paraplanner / Client Services Officer - Financial Planning (Gympie)
🏢 Kingdom Financial Group
📍 Gympie

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