Role Overview

We are seeking an experienced Pega Project Manager with strong hands-on project delivery experience in Pega-based implementations. The successful candidate will be responsible for managing end-to-end project delivery, coordinating cross-functional teams, engaging stakeholders, and ensuring projects are delivered on time, within scope, and within budget.

Solid Pega project experience is mandatory.

Key Responsibilities

- Manage end-to-end delivery of Pega projects, from planning and requirements through implementation, testing, deployment, and post-production support.
- Develop and maintain project plans, schedules, budgets, resource allocation, and delivery milestones.
- Lead cross-functional teams comprising Pega developers, business analysts, solution architects, testers, and business stakeholders.
- Work closely with business and technical teams to define project scope, requirements, deliverables, and acceptance criteria.
- Manage project risks, issues, dependencies, and change requests, ensuring timely resolution and escalation.
- Coordinate Agile ceremonies, sprint planning, daily stand-ups, sprint reviews, and retrospectives where applicable.
- Monitor project progress, delivery metrics, budget, and resource utilisation.
- Communicate project status, risks, and key milestones to senior management and stakeholders.
- Ensure adherence to project governance, quality standards, security requirements, and organisational delivery processes.
- Coordinate SIT, UAT, release management, production deployment, and post-implementation activities.
- Manage vendor relationships, stakeholder expectations, and dependencies across multiple teams.
- Drive continuous improvement and ensure alignment between business objectives and Pega solution delivery.





Mandatory Skills and Experience
- Proven experience as a Project Manager or Program Manager delivering Pega-based projects .
- Strong understanding of the Pega platform, its architecture, capabilities, and implementation lifecycle.
- Experience managing enterprise-level Pega implementations, enhancements, or platform transformation projects.
- Strong project planning, governance, budgeting, risk management, and stakeholder management skills.
- Experience working with Agile/Scrum and Waterfall delivery methodologies.
- Ability to coordinate business and technical teams and manage multiple project priorities.
- Excellent communication, leadership, negotiation, and problem-solving skills.

Desirable Skills
- Experience with Pega Customer Decision Hub (CDH) and customer decisioning solutions.
- Exposure to Pega Customer Relationship Management (CRM), case management, and workflow automation.
- Knowledge of Pega decisioning, customer engagement, and business process automation.
- Relevant Pega certifications or project management certifications such as PMP, PRINCE2, or Scrum Master.
- Experience delivering projects in banking, financial services, insurance, telecommunications, or other large enterprise environments.

Key Success Criteria
- Successful delivery of Pega projects within agreed timelines, budget, and scope.
- Effective stakeholder engagement and cross-functional team coordination.
- Proactive management of risks, issues, dependencies, and project governance.
- Delivery of high-quality Pega solutions aligned with business requirements.

Important Requirement Candidates must have strong prior Pega project management experience . General Project Managers without Pega implementation or delivery experience will not be suitable.

📌 Pega Project Manager (Sydney)
🏢 Renaissance InfoSystems
📍 Sydney