People Services Lead (Perth)

People Services Lead (Perth)

15 Oct
|
City Of Perth
|
Perth

15 Oct

City Of Perth

Perth

Corporate Services | Human Resources

- $139,978 to $148,325 per annum, plus superannuation
- Full-time, permanent
- CBD Location

Lead a team. Shape the service. Grow together. As the capital city of Western Australia, the City of Perth is ambitious for the future. We recruit people who understand that the City exists to enable and deliver the aspirations of our community. Join us as our People Services Lead and help shape how we support our people and leaders. This is an prospect for an experienced HR professional who enjoys bringing out the best in a team, navigating complex people matters and turning opportunities for improvement into practical results.

About The Role

Reporting to the Manager People Services, you will lead our people partnering and administration team, building capability, setting clear expectations and supporting responsive, consistent and high-quality service delivery.

Alongside your leadership responsibilities, you will manage your own portfolio, partnering with leaders to navigate people matters and make informed decisions. You will strengthen how the team works, improve processes and build trusted relationships across the organisation.

Your Responsibilities Will Include

Lead, coach and develop the team, setting priorities, balancing workloads and building accountability for service delivery;

- Provide practical, considered advice to leaders across your portfolio on workforce planning, performance and employee lifecycle matters;
- Oversee case management and people administration, supporting sound judgement, timely action and consistent outcomes; and
- Lead improvements that simplify processes, strengthen service quality and improve the experience of employees and leaders.

A team that works together Our team is built on a simple principle: we work together. We value open discussion, share knowledge and support one another through challenges.



You will join a cohesive team, with specialist guidance from our Centres of Excellence when matters require additional expertise or escalation. You will have the opportunity to share your knowledge, experience and skills through coaching and day-to-day leadership, helping team members build confidence, strengthen their judgement and grow their capability.

Your development matters too. Working alongside the Manager People Services and colleagues across People & Culture, you will have opportunities to learn from others, broaden your experience and continue growing as a leader.

About You

You are an experienced HR practitioner and a capable people leader. You bring clarity to complex situations, build constructive relationships and help others develop the confidence and judgement to do their work well.

You are comfortable balancing your own portfolio with responsibility for team performance. You encourage open discussion, welcome different perspectives and follow through on commitments.

You Will Bring

Extensive experience in HR partnering and advisory services within a complex organisation;

- Demonstrated ability to lead and develop HR professionals, manage competing priorities and address performance constructively;
- Strong experience managing complex employee relations matters, supported by sound knowledge of employment legislation and practical judgement; and
- A track record of building trusted stakeholder relationships and delivering meaningful improvements to people processes and services.

Above all,



you will live our values of Commitment, Teamwork, Courage and Respect, which allow us to come together to lead and support the community. Please view the attached Application Pack to learn more about the role and working at the City.

Eligibility To be eligible to work for us, you will need to demonstrate:

- A right to work in Australia (e.g. a birth certificate, current passport or current visa); and
- A satisfactory National Police Clearance (dated within 3 months).

How To Apply Please apply online by clicking the ‘APPLY’ button below, which will direct you to the City’s application questionnaire. When prompted, please submit: your current resume; a tailored cover letter that addresses the Selection Criteria of no more than two pages; and any relevant qualifications or certifications. Remember, less is more!

The Application Process

Applications for this position will close at 5PM AWST on Sunday, 1 November 2026. Applications may be considered, and interviews conducted prior to, the closing date.

Please note: The advert may close earlier than the listed closing date should suitable applications be received, so we encourage you to apply as soon as possible.

Applicants may also be considered for similar positions within the City of Perth.

We’re continuing to build a gender-equitable team and a culture that’s just as diverse, inclusive and welcoming as the City of Perth Community. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

Canvassing of Elected Members during the recruitment process will disqualify your application.

For further information please contact Nusrat Sikandar, People Services Manager, 08 9461 3314, [email protected].

📌 People Services Lead (Perth)
🏢 City Of Perth
📍 Perth

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