ABOUT SONYA MODA

Sonya Moda is an Australian occasionwear label creating elevated, feminine designs for special occasions.

We are looking for a highly organised, proactive and fashion-minded individual to join our growing team.

This is an exciting opportunity to gain hands-on experience across the many aspects of a contemporary fashion business, including e-commerce, customer experience, wholesale, inventory management and studio operations.

Working closely with the Founder, you'll play an important role in keeping the business running smoothly behind the scenes.

THE ROLE

Your responsibilities will include:

E-commerce & Customer Experience

- Manage daily online orders, fulfilment and dispatch.
- Process customer returns and exchanges.
- Respond to customer enquiries and manage order-related issues.
- Update products, orders and inventory through Shopify.

Fashion Operations & Inventory

- Receive, organise and manage incoming stock and deliveries.
- Maintain accurate inventory records and assist with stocktakes.
- Monitor stock levels and assist with replenishment planning.
- Prepare and coordinate wholesale orders for Myer and other stockists.

Studio & Brand Support

- Prepare garments and samples for photoshoots, fittings and buyer appointments.
- Coordinate PR parcels, influencer gifting and stylist requests.
- Organise sample shipments and showroom requirements.




- Assist with general studio and day-to-day operational tasks.

ABOUT YOU

We're looking for someone who is:

- Passionate about fashion and interested in the behind-the-scenes workings of a fashion label.
- Exceptionally organised with a strong eye for detail.
- Proactive, reliable and confident working independently.
- A natural problem-solver who takes ownership and follows tasks through.
- Comfortable balancing administrative and hands-on tasks.
- Confident using Shopify, spreadsheets and general computer systems.
- Skilled, approachable and passionate about delivering great customer service.

Previous experience in fashion, retail, e-commerce, customer service or warehouse operations is highly regarded.

Shopify experience is a bonus.

WHY JOIN SONYA MODA?

You'll have the opportunity to work closely with the Founder of a growing Australian fashion label and gain exposure to all areas of the business, from new collection arrivals and wholesale operations to

e-commerce and brand activities.

We're looking for someone who wants to grow with the business, take initiative and become an important part of our team.

POSITION DETAILS

- Employment Type: Permanent Part-Time
- Location: (Insert location)
- Career Growth: Opportunity to develop into a full-time position.

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📌 Warehouse, Operations & Customer Experience Coordinator (Sydney)
🏢 Sonya Moda
📍 Sydney