15 Oct
|
Greenhill Education Group
|
Sydney
15 Oct
Greenhill Education Group
Sydney
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Casual Front of House – Section Waiters & Food Runners CBD Venues: Grana, Lana & Martinez
We’re looking for experienced Section Waiters and Food Runners to join our front‑of‑house teams across three CBD venues at Hinchcliff House and Quay Quarter.
- Grana - Warm, inviting Italian dining with an approachable menu of fresh, quality produce. Open 7 days, lunch to late - great for students or flexible availability.
- Lana - Modern Italian dining with Asian flavours, right on Circular Quay. Open more nights - good for students or those with daytime commitments.
- Martinez - Harbour views and Mediterranean-style dining, drinks and rooftop vibes. Open Monday to Friday - weekends off.
About You
- Previous experience as a Section Waiter or Food Runner
- Confident, calm and organised during busy services
- Strong communication skills and a team-first attitude
- Genuine interest in food, wine and hospitality
- Flexible availability (evenings, weekends, public holidays - depending on venue)
- A current NSW RSA
- Generous company-wide food and beverage discounts
Job Status: Casual – Friday evening, Saturday afternoon / evening and some weekday shifts
Salary: Base wage of $27.33 per hour plus 22% Scaled Penalty, 23.3% Casual Loading and 12% Superannuation Contributions
Applications Close: Sunday 11 th October 2026 at 11:55pm
An organisation where diversity of thought and experience is valued, supported and respected.
THE HOUSE
The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.
The Opera House is a living work of art. A place of possibility and wonder - on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy , our ambition is to be Everyone’s House.
To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):
- Everyone feels welcome here.
- We better understand and connect with the community.
- We are future ready.
- We lead and inspire positive change.
For more information about the Sydney Opera House please refer to our website.
This position will primarily be rostered for Friday evenings, Saturday afternoons and evenings with additional shifts also available during busy periods.
This role is responsible for providing front-line customer service and is a key customer contact point for patrons attending performances on site and as such, has a significant impact on the customer experience. The position uses advanced customer service skills to warmly welcome, actively engage, warmly farewell and assist patrons with queries and problems during their visit to the Sydney Opera House. This role also provides assistance to patrons with accessible needs and ensures that the safety and well‑being of all our customers remains our number one priority.
Front of House Attendants work inside our venues in low light conditions with loud music and theatrical haze. Standing for long periods and walking up and down many steps are the norm in a typical shift. Our teams wear earpieces to receive audio updates and information throughout the shift via radio.
Further detailed information about the role and its requirements can be obtained from the role description.
ARE YOU THE ONE?
Key Responsibilities/skills:
Deliver a professional, welcoming Front of House experience that enhances the image of the Sydney Opera House.
- Provide comprehensive Front of House services including ushering, cloakroom duties, audience access, merchandise sales and venue presentation.
- Assist with emergency, medical, and evacuation procedures, including safely supporting less mobile or frail patrons.
- Maintain strong knowledge of Sydney Opera House operations, cultural environment, and programming.
- Demonstrate excellent customer service, valuable verbal communication & conflict resolution skills, high standards of diplomacy and teamwork in a fast-paced, public-facing environment.
- Ability to work as part of a team and without constant supervision.
- Meet physical and availability requirements, including standing for long periods, stair climbing, lifting up to 10kg, and working nights, weekends, public holidays and New Year’s Eve.
THE PERKS
The Sydney Opera House give you access to a fantastic range of benefits including:
- 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
- Access to salary packaging and discounted health insurance.
- Access to a range of professional development programs and staff engagement initiatives.
- Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
- Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
- Working for an organisation with a 6 Start Green Star performance rating from the Green Building Council of Australia.
- Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all.
- Complimentary tickets to shows.
- And many more!
EQUITY AND INCLUSION
The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are - as you are. So if you require any adjustments to the recruitment process or in general, please contact us as to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch.
We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d
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📌 Front Of House Roles | Sydney Cbd
🏢 Greenhill Education Group
📍 Sydney