Business Development Manager – Glory

Location: Sydney or Melbourne

Region: Asia Pacific

Contract: Full‑time (Permanent)

Role Purpose

The Business Development Manager is responsible for developing strategic growth opportunities within enterprise‑size retailers and Fuel & Convenience operators across Australia. The role will identify, develop and close opportunities across the broader Glory portfolio, including our unified commerce platform, self‑service and digital engagement solutions, cash and payment automation technologies and adjacent retail technology offerings. Working closely with customers, partners and internal specialists, the Business Development Manager will build relationships, understand customers' strategic priorities and develop technology roadmaps that deliver measurable business value, operational efficiency and enhanced customer experiences.

Main Responsibilities

- Define and execute the sales strategy to develop a healthy, qualified pipeline and achieve budgeted targets under the guidance of the Sales Director ANZ.
- Identify and develop strategic opportunities across Enterprise Retail and Fuel & Convenience accounts through a structured territory and account planning process, focused on enterprise transformation initiatives, customer experience improvements, operational efficiency and technology modernisation.
- Proactively generate and qualify new opportunities and progress them through the sales funnel.
- Build and maintain relationships with key stakeholders across Operations, IT, Digital, Store Development, Finance and Customer Experience functions.
- Develop partner‑led opportunities through engagement with POS providers, systems integrators, consulting organisations and complementary technology partners.
- Position and promote the broader Glory portfolio, including unified commerce, self‑checkout, digital ordering, customer engagement, cash automation and retail operations solutions.




- Identify opportunities to cross‑sell and expand relationships across Glory, Flooid and Acrelec offerings.
- Represent Glory at industry events, conferences and customer thought‑leadership forums.
- Coordinate internal subject‑matter experts from Glory, Flooid and Acrelec to support complex sales opportunities to set up and deliver outstanding customer experience and commercial value.
- Act as the voice of the customer and the market, understanding their strategic priorities and providing feedback on industry trends and technology needs.

Qualifications

- 5+ years’ enterprise sales experience within Retail, Fuel & Convenience or adjacent technology markets.
- Proven success in selling complex technology solutions including retail technology, unified commerce platforms, point‑of‑sale solutions, self‑checkout systems, digital ordering platforms, customer engagement technologies, store operations solutions, payments and transaction technologies, SaaS or enterprise software solutions.
- Demonstrated track record of achieving sales quotas and developing funnel coverage to meet business plan objectives.
- Strong experience in delivering retail‑focused messaging and presentations to senior stakeholders at customer meetings and industry events.
- Experience using CRM software and/or similar KPI reporting tools.

Equal Opportunity Statement

Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law.

Advantages

- Customer Delight. We put our customers first.
- Integrity. We do the right thing, always.
- Innovation. We embrace new challenges and shape the future.
- Speed. We move fast, that’s how we stay ahead.
- Diversity & Respect. We value the strength in our differences.
- Teamwork. We succeed together.

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📌 Senior Business Development Manager - Legal Growth (National) (Sydney)
🏢 Indigo People
📍 Sydney