At OutSystems, we are accelerating digital transformation globally by empowering organisations to build enterprise‑grade applications quickly and efficiently. As our footprint in the ANZ region continues to expand rapidly, we are seeking a highly capable and strategic Solution Delivery Manager to join our local team.
Position Overview
- Role Title: Solution Delivery Manager
- Location: Sydney OR Melbourne (Hybrid)
- Employment Type: Full‑time, Permanent
- Language Requirements: Business‑level fluency in English is mandatory.
Key Responsibilities
- Take ownership of the successful delivery of OutSystems projects within a designated portfolio of enterprise accounts across ANZ. Ensure projects are delivered on time, within budget, and to the highest quality standards.
- Cultivate deep, trust‑based relationships with key customer stakeholders (ranging from Project Managers to C‑level executives) and set clear, realistic expectations throughout the project lifecycle.
- Work hand‑in‑hand with our network of System Integrators (SIs) and delivery partners. Provide architectural oversight, guidance, and best practices to ensure partners deliver scalable and sustainable solutions.
- Proactively identify project risks, technical roadblocks, and resource constraints. Develop robust mitigation strategies and manage escalations gracefully and effectively.
- Champion Agile development methodologies and modern software engineering practices. Guide customers on how to optimise their internal processes to maximise the speed and agility of the OutSystems platform.
- Collaborate closely with Account Executives, Solution Architects, and Customer Success Managers to ensure a seamless customer journey from pre‑sales through implementation and into long‑term adoption.
Qualifications
- 7+ years of experience in Software Delivery Management, Technical Project Management, or IT Consulting,
with a proven track record of managing complex enterprise software implementations.
- Deep expertise in Agile/Scrum methodologies and modern Software Development Life Cycle (SDLC) practices.
- A strong technical background with an understanding of modern web/mobile application architecture, cloud infrastructure, and enterprise integration patterns.
- Exceptional communication and negotiation skills. The ability to translate complex technical challenges into business impacts for executive leadership, while maintaining a collaborative, "no‑ego" approach typical of the Australian business culture.
- Highly analytical with a proactive approach to problem‑solving and risk management in high‑pressure environments.
- Bachelor’s Degree (or equivalent) in Computer Science, Information Technology, Business Information Systems, or a related field.
- Willingness to travel domestically within Australia (and occasionally Current Zealand) for key client engagements and project kick‑offs as needed.
What We Offer
- Competitive Compensation: A highly competitive base salary paired with a performance‑driven bonus structure.
- Superannuation: Employer superannuation contributions in full compliance with Australian Superannuation Guarantee requirements.
- Health & Wellbeing: Comprehensive health insurance policy for employees and their dependents to support physical and mental well‑being.
- Work‑Life Balance: Generous annual leave, flexible working arrangements (Hybrid work model), and observance of all Australian national and state public holidays.
- Continuous Growth: Dedicated budget and resources for continuous career development, certifications (e.g., Agile, OutSystems), and ongoing learning.
- Global Culture: The opportunity to collaborate within a diverse, inclusive, and globally distributed workplace culture that values autonomy, innovation, and mateship.
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