APAC Customer Support Leader — Hospitality Ops, Remote (Newcastle City Council)

APAC Customer Support Leader — Hospitality Ops, Remote (Newcastle City Council)

15 Oct
|
Cloudbeds
|
Newcastle City Council

15 Oct

Cloudbeds

Newcastle City Council

Cloudbeds, a fully remote hotel tech leader, is seeking an APAC Customer Support Manager to lead a team of Support Leads. You’ll bring hotel operations experience to escalations, coach staff, and make process decisions that minimize downtime for properties worldwide.

You'll own support metrics, drive CSAT/NPS, and partner with Product and Engineering to scale service quality. Fluent English and Spanish required; Portuguese a plus.

#J-18808-Ljbffr

📌 APAC Customer Support Leader — Hospitality Ops, Remote (Newcastle City Council)
🏢 Cloudbeds
📍 Newcastle City Council

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