Strategic CSM - Mid-Market, AI-Driven Growth (Newcastle City Council)

Strategic CSM - Mid-Market, AI-Driven Growth (Newcastle City Council)

15 Oct
|
Customer.io
|
Newcastle City Council

15 Oct

Customer.io

Newcastle City Council

Customer.io is hiring a Customer Success Manager to own a portfolio of 40–60 Mid-Market customers across APAC/EMEA. You’ll guide onboarding, define measurable outcomes, and partner with cross-functional teams to drive value and retention.

You’ll build strategic relationships, be an advocate for customers, and influence product improvements while leveraging AI-enabled approaches to scale success across a growing global roster.

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📌 Strategic CSM - Mid-Market, AI-Driven Growth (Newcastle City Council)
🏢 Customer.io
📍 Newcastle City Council

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