- Case Management System Implementation based on Microsoft Dynamics

We are seeking an experienced Senior Business Analyst to join a Digital Case Management System program. This role will suit a highly capable Business Analyst with strong CRM knowledge and hands-on experience with Microsoft Dynamics.

Key Responsibilities

- Lead business analysis activities across the project lifecycle, ensuring requirements are delivered on time and to a high standard.
- Facilitate stakeholder workshops, interviews and consultations to gather
- Map business processes and requirements to Microsoft Dynamics CRM functionality
- Validate proposed solutions through requirements walkthroughs
- Manage requirements traceability, project documentation, BA reporting and stakeholder communications.





Key Skills and Experience

- 10+ years' experience as a Senior Business Analyst in complex business environments
- Solid CRM knowledge and demonstrated experience with Microsoft Dynamics
- Proven expertise in requirements gathering, business process analysis, process mapping
- Excellent stakeholder engagement, workshop facilitation
- Proficiency in Microsoft Visio, Office applications, JIRA and SharePoint, with experience in BPMN 2.0

What's in it for you:

- 6 Month Contract
- Government Agency

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📌 Senior Business Analyst (Melbourne)
🏢 Talent
📍 Melbourne