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Job Description

29th September, 2026

Major Account Manager – Waste & Environmental Services

About the Role
701 Recruitment is seeking an experienced Major Account Manager to join a well-established Australian business operating within the waste management and environmental services industry.

This is a commercially focused role combining major account management, client retention and current business development. You will manage an established portfolio of key customers while actively identifying, developing and converting new business opportunities.

Working closely with operational, fleet and management teams, you'll ensure customer expectations and contractual requirements are met while driving profitable revenue growth, account retention and long-term business relationships.

Key Responsibilities:

- Manage and grow a portfolio of major commercial accounts
- Build strong relationships with key customers and decision-makers
- Identify, pursue and convert new business opportunities




- Drive client retention, revenue growth and account profitability
- Develop account strategies and assist with tenders and proposals
- Manage pricing reviews, contract renewals and commercial negotiations
- Monitor sales targets, KPIs, margins and customer satisfaction
- Work closely with Fleet and Operations to ensure effective service
- Forecast sales targets and monitor performance against agreed KPIs and budgets
- Conduct regular client meetings, account reviews and presentations
- Monitor customer satisfaction and respond proactively to service issues
- Work closely with Fleet and Operations teams to ensure new and existing business can be serviced efficiently within collection routes
- Prepare weekly and monthly sales, meeting and account performance reports
- Monitor market activity, competitors and emerging business opportunities
- Identify opportunities for new services, products and solutions based on customer and market needs

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📌 Outdoor Recycling Yard Operator (Queensland)
🏢 Jobs2Web
📍 Queensland