About us

YLO (Residential Care Services) Pty Ltd is a dedicated provider of residential care and support services for young people in Queensland. Our mission is to provide safe, stable and nurturing environments where vulnerable youth can heal, grow and develop the skills and confidence needed to build positive futures. We are committed to child-centred practice, trauma-informed care and working collaboratively with families, schools and community agencies.

Our values of compassion, respect, integrity and excellence guide everything we do, and we are proud to be making a meaningful difference in the lives of young people and their families across our community.

About the role

YLO (Residential Care Services) Pty Ltd is seeking a dedicated and compassionate Residential Coordinator to join our team in Loganholme, Queensland. This is a full-time (9am - 5pm) position that plays a vital role in our mission to provide safe, supportive and nurturing residential care for young people in our community. As a Residential Coordinator, you will be instrumental in creating a secure and therapeutic environment where young people can thrive, develop resilience and build positive futures.

This role is based in our Head Office in Loganholme.

What you'll be doing

- Coordinating and overseeing the day-to-day operations of residential care facilities to ensure the safety, wellbeing and development of young people in our care
- Supervising and supporting residential care staff, providing guidance, mentoring and professional development opportunities
- Developing and implementing individualised care plans for young people based on their unique needs, circumstances and goals




- Building and maintaining positive relationships with young people, fostering trust, respect and a sense of belonging within the residential setting
- Coordinating with schools, medical professionals, family members and external agencies to ensure holistic support and continuity of care
- Managing administrative responsibilities including record keeping, roster management and documentation in compliance with regulatory requirements
- Assessing and responding to behavioural, emotional and developmental needs of young people with empathy and professional judgment
- Implementing evidence-based practices and therapeutic approaches to support positive outcomes and life skills development
- Participating in regular team meetings, training sessions and quality improvement initiatives to enhance service delivery

The position provides an On Call service one night a week and one weekend every 6 weeks. Following your weekend of On Call you will receive a paid rostered day off the following week in addition to an on-call allowance. There is also a fully maintained vehicle for the successful applicants with full private use.

What we're looking for

- A minimum of 2-3 years' experience working in child welfare, youth services,



residential care or a related community services environment
- Formal qualifications in Child and Youth Care, Social Work, Community Services, or a related discipline, or equivalent demonstrated experience
- Current or willingness to obtain a Blue Card (Working with Children Check) for Queensland
- Strong knowledge of child development, trauma-informed practice and therapeutic approaches to supporting vulnerable young people
- Excellent communication and interpersonal skills with the ability to engage effectively with young people, families, staff and external stakeholders

- Demonstrated ability to manage complex situations with maturity, sound judgment and emotional intelligence
- Strong organisational and administrative skills with proficiency in documentation, record keeping and data management
- Leadership capability with experience in supervising, mentoring and developing residential care staff
- A commitment to continuous professional development and staying current with best practice in child welfare and residential care
- Current First Aid and CPR certification (or willingness to obtain)
- A valid driver's licence

Ready to make a difference? If you are passionate about supporting young people and believe you have the skills, experience and commitment to thrive in this role, we would love to hear from you. Please submit your resume, a cover letter outlining your relevant experience and qualifications, and the names of two professional referees. Apply now to join the YLO team and become part of an organisation dedicated to transforming the lives of young people in our community.

📌 Residential Coordinator (Loganholme)
🏢 YLO (Residential Care Services
📍 Loganholme