About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

My Guardian is seeking a agile, dedicated Residential Manager to lead and oversee the day-to-day operations of our allocated SIL properties and accommodation services.

The Opportunity Reporting directly to the General Manager – Operations, you will lead a team of House Team Leaders, drive person-centred support delivery, manage operational budgets, and maintain gold-standard NDIS compliance across all sites.

If you thrive in high-impact leadership roles and are passionate about enhancing quality of life for individuals with disability, we want to hear from you!

Key Responsibilities

- Operational Leadership: Manage the day-to-day operations, safety, and effectiveness across allocated SIL sites.

- Team Supervision & Coaching: Lead and develop House Team Leaders through regular performance reviews, coaching, and workforce capability assessments.

- Person-Centred Care: Drive participant-centred support that honors choice, control, and personal goals while building strong relationships with families and guardians.

- Resource & Roster Management: Oversee complex rostering, workforce planning, agency usage, and property budgeting to ensure optimal staffing coverage and financial efficiency.

- Participant Activities: Program and facilitate enriching participant programs, including day and holiday programs.





- Safeguarding & Compliance: Uphold NDIS Practice Standards, manage incident reporting/escalations, oversee WHS risks, and lead site audit preparations.

- Stakeholder Engagement: Represent SIL services to prospective participants, families, allied health professionals, and regulatory auditors.

What We Are Looking For

- Qualifications: Tertiary qualification in Disability, Community Services, Human Services, Management, or substantial equivalent industry experience.

- Leadership Experience: Proven track record in managing SIL or complex disability accommodation services, with direct experience supervising team leaders or senior support workers.

- NDIS Expertise: Deep knowledge of the NDIS Practice Standards, Code of Conduct, active support, and safeguarding frameworks.

- Complex Care Management: Demonstrated experience supporting participants with complex support needs and behaviors of concern.

- Operational Skills: Skilled in roster management, budget oversight, incident investigations, risk mitigation, and continuous improvement.

- Essential Clearances & Requirements:

- - Current NDIS Worker Screening Clearance

- Current Australian Driver’s Licence

- Unrestricted right to work in Australia

Why Join My Guardian?

- Be a key decision-maker in a fast-growing, values-driven care organisation.

- Opportunity to empower participants to achieve genuine independence and dignity.

- Collaborative and supportive executive leadership environment.

Please note that only shortlisted candidates will be contacted.

📌 Residential Manager (Sydney Olympic Park)
🏢 My Guardian
📍 Sydney Olympic Park