15 Oct
|
DoorDash Australia
|
Townsville
15 Oct
DoorDash Australia
Townsville
As a Remote Travel Consultant, you’ll play a mission‑critical role in supporting our clients from the moment they plan their trip to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress‑free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style.
Alma Aventurera prides itself on delivering personalized, high‑quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values.
Key Responsibilities
- Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.
- Support travelers with booking updates, modifications, cancellations, and special requests.
- Provide accurate, up‑to‑date insights on destinations, travel documents, and agency procedures.
- Follow up to confirm trip details and gather feedback post‑travel.
- Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.
- Respond to client inquiries across various channels in a timely and skilled manner.
- Support clients with booking modifications, cancellations, and special travel requests.
- Provide accurate and up‑to‑date information regarding destinations, travel documentation, and agency processes.
- Follow up with clients to confirm travel plans and gather feedback post‑trip.
- Address concerns with empathy and efficiency, ensuring client satisfaction.
- Remote flexibility – work from anywhere, with hours that fit your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional growth – ongoing training and support from a dedicated team.
- Be part of a passionate community focused on building dreams and memories through travel.
Benefits
- Fully remote flexibility – work from anywhere and design a schedule that aligns with your lifestyle.
- Exclusive travel perks and access to industry‑only discounts.
- Professional development through ongoing training, mentorship, and team support.
- Community culture where passion for travel, connection, and meaningful memories drives everything we do.
- Comprehensive training and professional development.
- Supportive, mentorship‑driven team culture.
- Access to travel education, industry resources, and exclusive perks.
- Employee discounts.
- Flexible schedule for a better work‑life balance.
- Professional development assistance to advance your career.
- Access to travel industry resources and exclusive travel benefits.
What We’re Looking For
- Strong written and verbal communication skills.
- Experience in customer service – ideally in travel, tourism, or hospitality.
- High attention to detail with strong organizational and follow‑through habits.
- Tech‑savvy and quick to adapt to new systems and booking tools.
- A genuine love for travel and helping others design unforgettable journeys.
- Excellent communication skills – both written and verbal.
- A background in customer service, ideally within travel, tourism, or hospitality.
- High attention to detail, strong organizational habits, and a proactive mindset.
- Tech‑savvy and able to learn new systems and booking tools quickly.
- Strong communication and customer service skills.
- Excellent organizational and time‑management skills.
- Strong written and verbal communication abilities.
- Ability to multitask and prioritize in a remote work environment.
- Comfortable learning new technology and online booking platforms.
- Detail‑oriented, dependable, and proactive.
- Passion for creating exceptional travel experiences.
- Strong communication and organizational skills.
- Ability to work independently while managing multiple priorities.
Requirements
- Must be authorized to work in the US, UK, Australia, LATAM, or Spain.
- Must have access to reliable internet.
- Authorized to work in the US, UK, Australia, LATAM, or Spain.
What You’ll Get
- Fully remote work from home.
- Flexible scheduling.
- Comprehensive onboarding and ongoing training.
- Established systems and workflows designed for success.
- Supportive team environment with mentorship.
- Professional growth and development opportunities.
- Access to travel industry resources and exclusive travel benefits.
Remote Travel Agent/Advisor
Scenic Voyages Travel is on the lookout for a Remote Travel Agent/Advisor to enhance our dedicated team. We pride ourselves on creating a professional, supportive, and collaborative environment, where you can grow, build lasting relationships, and continuously learn.
What We Offer:
- Multiple Training Opportunities: We believe in nurturing our team’s potential with extensive training support.
- Supportive Community: Engage in our group forum and monthly virtual gatherings to share ideas, seek assistance, and foster a sense of belonging.
- Flexible Working Arrangements: Choose between part‑time or full‑time roles, all with the convenience of remote work.
- Employee discounts to fuel your passion.
- Flexible schedule for a better work‑life balance.
- Professional development assistance to advance your career.
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📌 Specialist, Sales Enablement (Townsville)
🏢 DoorDash Australia
📍 Townsville